- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Avoid personal conversations with other associates when customers are present
- Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
- Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
- Ensure work station and front end area of the store has a neat and clean presentation
- Maintains proper knowledge of all sales associate register functions and Front End accounting services
- Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
- Performs the task of the customer lead as needed to ensure service standards are maintained
- Maintain alertness and calls for assistance when needed to service customers per service standards
- Is courteous and helpful to other associates
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
-
PT Customer Service Leader
2 weeks ago
Food Lion Washington, United StatesAddress: · USA-NC-Washington-1345 Us 264 East · Store Code: · Store 00144 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...
-
Team Leader
1 week ago
Aurora Ventures Chocowinity, United StatesChocowinity Grotemeier is transitioning from traditional trade to a fully connected, digital partner for the construction industry. As an innovator, we combine consulting, provision, and service of innovative construction equipment, machinery, tools, and digital tools. This makes ...
-
Plant operator
2 weeks ago
Nexus Innovations Chocowinity, NC, United States Freelance**Machine Operator (m/f/d) starting at 16,00 ?**: · **Job Code ANSC **: · The **KMS Group** is a human resources service company. · Our portfolio includes temporary staffing, direct placement, outsourcing, and on-site management in the fields of aviation, vehicle construction, me ...
-
PT Customer Service Leader
1 week ago
Food Lion Vanceboro, United StatesWorking with Us · Ahold Delhaize is for people who are passionate about what they do and doing it well. We take pride in our high quality, delicious food and in our leading position as the worlds number one frozen bakery. · Our employees are one of our key ingredients, and togeth ...
-
PT Customer Service Leader
6 days ago
Food Lion Vanceboro, United StatesAddress: USA-NC-Vanceboro-270 Nc Hwy 43 · Store Code: Store 02108 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 1 ...
-
PT Customer Service Leader
6 days ago
Food Lion Greenville, United StatesAddress: USA-NC-Greenville-3136 East 10Th Street · Store Code: Store 00486 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...
-
PT Customer Service Leader
6 days ago
Food Lion Greenville, United StatesAddress: USA-NC-Greenville-3700 South Memorial Drive · Store Code: Store 01492 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a ...
-
PT Customer Service Leader
6 days ago
Food Lion Farmville, United StatesAddress: USA-NC-Farmville-3434 A Cooperative Way · Store Code: Store 02635 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...
-
PT Customer Service Leader
1 week ago
Food Lion Greenville, United StatesAddress: USA-NC-Greenville-250 Easy St · Store Code: Store 01674 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 ...
-
PT Customer Service Leader
1 week ago
Food Lion Grantsboro, United StatesAddress: USA-NC-Grantsboro-11560 Nc Hwy 55 · Store Code: Store 00981 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...
-
PT Customer Service Leader
4 days ago
Food Lion New Bern, United StatesAddress: USA-NC-New Bern-121 Bridge Town Blvd · Store Code: Store 02556 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ac ...
-
FT Customer Service Leader
4 days ago
Food Lion Ayden, United StatesAddress: USA-NC-Ayden-120 NC 102 West · Store Code: Store 02511 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 ...
-
Laboratory Team Leader, Analytical Services
1 week ago
Mayne Pharma Group Ltd Greenville, United States**Description** · **Position Overview** · This position leads laboratory personnel in daily activities providing coaching and feedback to team members. This role provides laboratory support for internal business units and external client pre-commercial and commercial processes ...
-
Board Certified Behavior Analyst
3 days ago
ACES Chocowinity, NC, United States Full timeJob Details · Job Location : Greenville, NC · Salary Range : Undisclosed · Description Salary: Starting at $66,000-$72,000 (dependent on experience) · ACES is driven to elevate the standards in the treatment of autism. Our team of Applied Behavior Analysis (ABA) clinicians ...
-
Employee (m/f/d) Final Assembly
1 week ago
Omega Dynamics Trent Woods, United StatesWe are currently looking for a permanent employee (m/f/d) for our assembly department. · The Fette Compacting Division · Leading technology and world market leader in high-performance machines for tablet production in the pharmaceutical industry · Successful as an innovation lea ...
-
IT Manager
1 week ago
Velocity Enterprises Hookerton, United StatesOn behalf of our client, a versatile tech company headquartered in the UK expanding its presence to Düsseldorf, we are seeking an experienced Head of IT . Our client not only offers services and consulting, but also develops its own innovative products. This position requires a ...
-
Senior Physician in Palliative Medicine
1 week ago
Velocity Enterprises Bell Arthur, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you. · On behalf of our client, a maximum care provider with approximately beds, we are looking for you as a senior physician for palliative medicine (m/f/d) to lead the palliat ...
-
Skyline Enterprises Graingers, United StatesAre you the type of person who loves to talk to everyone? Are you interested in pursuing a career in wholesale and foreign trade management as a focus on wholesale for /GuAG? In this apprenticeship as a Kaufmann für Groß- und Außenhandelsmanagement (m/w/d) Schwerpunkt Großhandel ...
-
Store Manager- Duck Thru 51
1 week ago
Jernigan Oil Co Washington, United States>> Store Manager- Duck Thru 51 Store Manager- Duck Thru 51 Summary Title:Store Manager- Duck Thru 51ID:6992Location:Washington, NCDescription **Responsibilities and Expectations:** · The purpose of this job description is to give new employees an overview of what is expected of ...
-
retail stocking supervisor
4 days ago
Harbor Freight Tools USA, Inc. Washington, United StatesA Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do This role is perfect for you if you have recent leadership experience and are passionate ...
PT Customer Service Leader - Chocowinity, United States - Food Lion
Description
Address: USA-NC-Chocowinity-160 Chocowinity Town Ctr
Store Code: Store 01462 Front End
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIESBOTTLES where applicable:
Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
