- Review new agent contracts for completeness and accuracy. Add agent requirements to communicate missing or incomplete information to agencies while working in ALI.
- Setup agent master and hierarchy records to ensure proper contract (level) and commission structures are entered.
- Request and review due diligence reports (backgrounds) to ensure individual and/or entity is within pre-defined guidelines of acceptance. Forward any adverse reports to compliance area for further review and approval or declination.
- Appoint all new agents with the respective state(s). Review all state DOI responses related to new appointments. Research responses and correct and/or obtain missing information to appoint agent. Generate executed agent contract, review information and route to proper entity.
- Index all documents in image queue accurately while meeting or exceeding pre-defined productivity and quality standards.
- Research tasks generated at time of submit related to agent problems (Unknown Agent, Hierarchy Error, Invalid state, etc.). Correct data and/or add requirements requesting information from agencies to meet or exceed pre-defined productivity and quality standards.
- Process address changes, commission changes/assignments, agent transfers to meet or exceed pre-defined productivity and quality standards.
- Review state agent renewal listings to ensure agent is active and appointed.
- Review state (DOI) generated agent termination advisories. Terminate agent in system and send proper notification agent/agency.
- Answer telephone calls accurately, courteously and with good customer service skills to meet or exceed pre-defined productivity and quality standards.
- Ensure all voice-mail and email is responded to within 4 business hours.
- Complete other assignments and goals as assigned.
-
Case Manager
1 week ago
Service Coordination, Inc. Frederick, United States**Looking for a job working in your community and advocating for those underserved individuals? See Below**: · Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community people who LOVE what they do and who are ready to * ...
-
Clinical Case Manager
3 weeks ago
The Orenda Center of Wellness Frederick, United StatesThe Orenda Center of Wellness, LLC is a rapidly growing organization that is looking for a motivated individual to join the team and help expand our case management services department. We are a fun energetic company doing our part to fight the battle against addiction and mental ...
-
Licensing Case Manager
3 weeks ago
Legal & General America Frederick, United StatesOverview: · At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we're working to transform our business through innovati ...
-
Case Manager
2 weeks ago
Service Coordination, Inc. Frederick, United States Current Opening· **Looking for a job working in your community and advocating for those underserved individuals? See Below** · Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready ...
-
Case Manager
3 weeks ago
LUTHERAN SOCIAL SERVICES OF THE NAT Frederick, United StatesJob DetailsLevelEntryJob LocationFrederick, MD - Frederick, MDPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$ $28.00 HourlyTravel Percentage30 - 50%Job ShiftRegularJob CategoryNonprofit - Social ServicesDescriptionJob Description Refugee Resettlement Case Manager ...
-
Case Manager
2 weeks ago
service coordination Frederick, United States**Looking for a job working in your community and advocating for those underserved individuals? See Below** · Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to ...
-
Case Manager, Immigration
4 weeks ago
BI Incorporated Frederick, United States Full timeBenefits Information · This job posting is anticipated to remain open until May 20th, 2024. · Benefits · As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range o ...
-
Case Manager, Immigration
2 weeks ago
BI Incorporated Frederick, United States Full timeBenefits Information · This job posting is anticipated to remain open until May 28th, 2024. · Benefits · As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range o ...
-
Field Case Manager
1 week ago
Genex Services Frederick, United StatesCompany Overview · The Enlyte Family of Businesses · Mitchell | Genex | Coventry · Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of ...
-
Case Manager
3 weeks ago
Home Base Inc. Martinsburg, United StatesCase Manager/Wrap Facilitator · Home Base, Inc. · Martinsburg, WV 26621 · Do you enjoy working with families? Are you interested in Psychology, Social Work or Counseling, or looking to make a career change? Are you just starting out in Counseling, and want hands on experience? Ma ...
-
Case Manager
2 weeks ago
The Lamb Center Fairfax, United States Full time**Case Manager** · The Lamb Center (TLC) is a daytime drop-in shelter for individuals experiencing homelessness in Fairfax, VA. It provides various services without cost to its guests, including breakfast, lunch, showers, laundry service, Bible study, case management, AA meetings ...
-
Case Manager
2 weeks ago
Baptist Memorial Rehabilitation Hospital Germantown, United States Full timeDescription · Baptist Memorial Rehabilitation Hospital is proud to be recognized by Newsweek as the #1 Rehabilitation Hospital in Tennessee. A career at Baptist Memorial Rehabilitation Hospital, a 53-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Heal ...
-
Case Manager
3 weeks ago
Epiq Infotech LLC Herndon, United States**Must Have Skills**: · **- Must have a valid driver's license and reliable vehicle for field visits** · **- Excellent communication skills, with an ability to communicate effectively with members with chronic conditions, developmental disabilities, etc.** · **- Strong organizati ...
-
Case Manager
4 weeks ago
LUTHERAN SOCIAL SERVICES OF THE NAT Frederick, United StatesJob Details · Level · Entry · Job Location · Frederick, MD - Frederick, MD · Position Type · Full Time · Education Level · 4 Year Degree · Salary Range · $ $28.00 Hourly · Travel Percentage · 30 - 50% · Job Shift · Regular · Job Category · Nonprofit - Social Servic ...
-
Case Manager
1 week ago
City Of Frederick Frederick, United StatesSalary: $26.54 Hourly · Location : Frederick, MD · Job Type: Full-Time · Job Number: POS-74-24 · Department: Housing & Human Services · Opening Date: 05/24/2024 · Closing Date: 6/7/2024 11:59 PM Eastern · FLSA: Non-Exempt · Work Schedule: Monday through Friday, 8:00 a.m. ...
-
Case Manager
1 week ago
City Of Frederick Frederick, United StatesSalary: $26.54 HourlyLocation : Frederick, MDJob Type: Full-TimeJob Number: POS-74-24Department: Housing & Human ServicesOpening Date: 05/24/2024Closing Date: 6/7/2024 11:59 PM EasternFLSA: Non-ExemptWork Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, holiday a ...
-
Case Manager
1 week ago
service coordination Frederick, United States**Looking for a job working in your community and advocating for those underserved individuals? See Below** · Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to ...
-
Case Manager
2 weeks ago
Service Coordination, Inc. Frederick, United StatesJob Description · Job Description**Looking for a job working in your community and advocating for those underserved individuals? See Below**Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what ...
-
Case Manager
1 week ago
Crossroads Community Services Board Farmville, United States(Mental Health/Substance Abuse) These positions require a Bachelor's Degree in Human Services with preference given to applicants with a minimum of two years of related experience. The ideal incumbents must also possess the knowledge, skills and qualifications in the Case Managem ...
-
Case Manager
2 days ago
Hickory Recovery Rockville, United StatesAre you passionate about helping others and making a difference in people's lives? We have an exciting opportunity for a **Case Manager **to join as a member of the treatment team, functioning as the primary coordinator with clients to establish all aspects of discharge planning. ...
Licensing Case Manager - Frederick, United States - Legal & General America
Description
Licensing Case Manager
Job LocationsUS-MD-Frederick ID # of Openings Remaining 1 Category Admin Services/OperationsOverview
At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we're working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.
We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.
The Licensing Case Manager will execute agent contracts, appointments, terminations, renewals and all other licensing related tasks to meet or exceed pre-defined productivity and quality standards. Complete other administrative duties and projects as directed by management.
Responsibilities
- Understand all regulations necessary to accurately contract, appoint and maintain agents. Utilize existing online references (e-pal) to ensure compliance with state regulations.
Qualifications
Education
High School diploma or equivalent
Some college preferred
Experience/Knowledge
3+ years experience in a customer service/administrative related position
3+ years communication and processing experience
1+ years of phone experience
Knowledge of life insurance products
Life, Property and Casualty or Health insurance experience preferred
Skills
Excellent communication skills, both verbal and written
Strong Customer Service skills
Analytical and technical skills
Strong organizational skills and ability to prioritize
Ability to work in fast paced environment
Typing 30-40 WPM
Detail oriented
Ability to work independently and within a team environment
High tolerance for repetitive tasks
Knowledge of Microsoft Office (Word and Excel)
What's in it for you?
The expected hiring compensation range for this position is $47,200 - $61,300 annually. This position currently requires onsite reporting for up to three days per work week with flexibility of work from home days the remaining two.
The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses. This role is eligible to participate in the Legal & General America Annual Incentive Plan. The current target payment for the position is 3% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date. This role has 10 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year.
We have a competitive compensation and benefits package focused on your overall wellbeing. Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff). We're big on professional development and we'll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
