- Provides leadership and vision for technology solutions for college needs, both administrative and instructional.
- Develops, directs, and works with college divisions and departments for the development and implementation of strategic plans for the college's administrative and academic computing, including the definition and development of procedures, standards, compliance, audits and processes for security, change management, operations, networking and systems support.
- Manages required support for IT staff in the delivery of 24 x 7 support coverage for security management, technology implementation and integration and incident response for servers / peripherals, desktop computers, peripherals, voice systems, video solutions, web solutions and other areas as required.
- Oversees continuous improvements of the IT infrastructure and core processes to ensure business alignment, processes integration and operational excellence.
- Serves as a functional expert in managing teams that design and support networking, telephone and security services.
- Evaluates, monitors and maintains network systems required by clients and providing direction and supervision of the network technical support staff.
- Acts as an IT liaison between system colleges and the system office for technology support and integration.
- Escalates critical client problems that may become serious service delivery issues in managing operations and services needs for the network, data center and enterprise computing services.
- Develops and monitors department budget and expenditures.
- Oversees staffing responsibilities including hiring and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Consults and interacts with software, hardware and technology vendors to research and identify new technology solutions based on PCC's needs and to work on the resolution of problems resulting from problem escalation for existing products.
- Performs hands on evaluations and recommendations on new hardware and software solutions provided from a variety of vendors in correlation with defined college business needs.
- Collaborates with faculty, staff, and students to provide technology solutions based on need and service requirements.
- Provide project management and oversight for IT related projects including management and assessment of time, materials, and staffing needs including the interaction and involvement of other college personnel and resources. Includes the evaluation for adequacy and meeting of standards in the existing IT infrastructure. This includes evaluation to determine compatibility, licensing, and operability of products.
- Provide technical hands-on installation and troubleshooting of software and hardware on computers, and network resources.
- Provides application training to employees.
- Ensures currency of ITS-related college protocols.
- Works independently with little supervision or as part of a team.
- Communicates effectively with students, colleagues, and others.
- Interacts professionally and respectfully with students, colleagues, and others.
- Assesses individual and department work processes and recommends improvements.
- Complies with State Fiscal Rules, State Board policies, System and College protocols, and departmental procedures.
- Obtains and maintains proficiency with required systems and equipment.
- Maintains confidentiality of student and employee information as required.
- Completes all required compliance training within the established timeline.
- Master's degree from a regionally accredited institution in a related field
- Five or more years of experience with technology administration, local area networks, enterprise software systems, IT maintenance and support, systems security, and/or help desk.
- Three or more years of experience at the CIO, VP, or Director level.
- Three or more years of experience leading organizational change.
- ITIL or PMI/project management certification (Preferred).
- Knowledge of laws, accreditation standards, and best practices in system administration, system security, software development and deployment, help desk operations, and disaster recovery.
- Knowledge of Microsoft Server, Windows, and application products.
- Proficiency with Microsoft Office; working knowledge of Ellucian Banner.
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
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Director, Senior, Information Technology - Pueblo, United States - Pueblo Community College
Description
Salary: $82,702.00 AnnuallyLocation : Pueblo, CO
Job Type: Administrative, Professional and Technical
Job Number:
Division: Administration & Finance
Department: Information Technology Services
Opening Date: 03/11/2024
Closing Date: Continuous
Description
**Please Note: An applicant may redact any information on an unofficial transcript that reveals years of attendance, date of graduation, or age.**
**Please Note: Pueblo Community College is not able to provide sponsorship for applicants who do not currently have the legal right to work in the United States or require transfer of a Visa.**
NOTE: **Must be a resident of the State of Colorado or able to relocate to Colorado prior to first date of employment.**
Pueblo Community College Statement:Pueblo Community College embraces continuous improvement and has adopted it as its culture and as a necessary part of every job. Our job descriptions incorporate and utilize the principles and tools of continuous improvement found in the Higher Learning Commission (HLC) Open Pathways model. The Open Pathways is unique in that its improvement component, the Quality Initiative, affords institutions the opportunity to pursue improvement projects that meet their current needs and aspirations.
The list of functions on this job description is not exhaustive and other functions may be added at the discretion of Pueblo Community College or the employee's supervisor. Permanently added tasks shall be reviewed by Human Resources for appropriate position classification and compensation.
This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.
Department Purpose
The Department of Information Technology Services provides and maintains the technical and related services for college-related computer, computing, communication, and student technology needs.
Position Summary
The Senior Director of Information Technology Services leads all functions of the ITS Department including staff training and development, acquisition, installation, maintenance, and support of college technology, and preparation of department budget.
This position has been identified as a Campus Security Authority (CSA) in accordance with Department of Education guidelines. As a CSA, the incumbent is required to report crimes that they become aware of to the Department of Public Safety and must attend related annual training.
In accordance with Colorado Revised Statutes , this position has been exempted from the State Personnel System.
Job Duties
Essential Functions
Minimum Qualifications
Education:
Your total compensation goes well beyond the number on your paycheck. Pueblo Community College provides generous leave, health plans and retirement contributions that add to your bottom line.
While many of our benefits are listed here, eligibility for these benefits vary and may be based on hours worked and position.
Pueblo Community College, as a member of the Colorado Community College System, offers a wide variety of comprehensive and rich benefit programs. Some benefits offered are:
Health Benefits
- Medical
- Dental
- Vision
Retirement Savings
- Employer Sponsored Plans
- Individual Supplemental Plans
Flexible Spending Accounts
Health Savings Account (HSA)
Life Insurance
Disability Coverage
Annual and Sick Leave
Paid Holidays
Tuition Reimbursement
More detailed information on the benefits we offer are available on our
01
I am able to work without sponsorship or transfer of a Visa.
Do you have a Master's Degree from a regionally accredited institution?
Do you have five or more years of experience with technology administration, local area networks, enterprise software systems, IT maintenance and support, systems security, and/or help desk?
Do you have three or more years of experience at the CIO, VP, or Director level?
Do you have three or more years of experience leading organizational change?
Do you have a ITIL or PMI/project management certification?
Do you have knowledge of laws, accreditation standards, and best practices in system administration, system security, software development and deployment, help desk operations, and disaster recovery?
Do you have knowledge of Microsoft Server, Windows, and application products?
Are you proficient with Microsoft Office; and have working knowledge of Ellucian Banner?
