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Shingle Springs

    Front Desk Agent - Shingle Springs, United States - Quality Inn & Suites

    Quality Inn & Suites
    Quality Inn & Suites Shingle Springs, United States

    2 weeks ago

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    Description

    We are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

    Responsibilities:

    Register and assign rooms to guests

    Confirm phone and online reservations

    Respond to guest needs, requests, and complaints

    Collect payment from guests

    Keep records of occupied rooms and guests

    Communicate pertinent guest information to designated departments

    Qualifications:

    Previous experience in customer service, front desk service, or other related fields

    Ability to build rapport with guests

    Strong organizational skills

    • Excellent written and verbal communication skills

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