- + Approach all encounters with guests and associates in a friendly service oriented manner.
-
Front Desk Agent
3 weeks ago
Stanford Hotel Group Rancho Cordova, United States** Front Desk Agent** · **Job Category****:** Front Office **Requisition Number****:** FRONT005219 Showing 1 location **Job Details** · **Description** · The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet of meeting space a ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Rancho Cordova, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Sacramento, United StatesOverview · As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the glob ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Sacramento, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Fairfield Inn & Suites Natomas Sacramento, California, United States PermanentJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Residence Inn Roseville Roseville, United States Part timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Franci ...
-
Front Desk Agent
1 week ago
Residence Inn Roseville Roseville, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Fra ...
-
Senior Front Desk Agent
2 weeks ago
Beechwood Hotel Group, LLC Valley, United StatesJob Description · Job DescriptionWe are looking for an experienced Front Desk Agent that knows Hilton and wants to be a leader, mentor, and trainer to grow their career and take the next steps towards management. · *Tuition Reimbursement for college students/adults going back to ...
-
Front Desk Agent
3 weeks ago
Quality Inn & Suites Shingle Springs, United StatesWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency. · Responsibilities: · Register and assign rooms to guests · Confirm phone and online reservations · Respond to guest n ...
-
Front Desk/Guest Services Agent
4 weeks ago
Kimpton Hotels Sacramento, United StatesWhat You'll Do · The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of rid ...
-
Front Desk Agent
1 month ago
Hyatt Place/Hyatt House Sacramento International Airport Sacramento, United States Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities:Registering guests making and modifying reservations hotel opera ...
-
Front Desk Agent
2 weeks ago
Roseville Home2 Suites by Hilton Roseville, United States**Guest Service Agent/Front Desk Agent** · **Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent** · **What We Offer**: · - Career ...
-
Front Desk Agent
2 weeks ago
DoubleTree by Hilton Sacramento, United States**DoubleTree by Hilton in Sacramento is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ...
-
Front Desk Agent
6 days ago
Midas Hospitality Woodland, United States**Front Desk Agent - Comfort Suites** · **Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.** · **Start Your Journey with Midas ...
-
Front Desk Agent
1 week ago
Hanford House Inn Sutter Creek, United States**Join Our Team at Hanford House - Front Desk/Guest Experience Agent** · **Benefits of Joining Us**: · - Be a part of a supportive and close-knit team in a serene environment. · - Enjoy paid break times, holiday pay, and a 401K offering. · - Flexible scheduling options to accommo ...
-
Hotel Front Desk Agent
3 weeks ago
Thunder Valley Casino Resort Lincoln, California, United States PermanentOverview: · The Front Desk Agent is responsible for welcoming, registering and checking guests in and out of the hotel. Provides AAA Four Diamond service to guests during their stay and serves as a liaison between hotel guests and the company. Practices established AAA Four Diamo ...
-
Front Desk/Guest Services Agent
3 weeks ago
Kimpton Hotels & Restaurants Sacramento, United StatesJob Snapshot · What You'll Do · The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be ...
-
Front Desk/guest Services Agent
5 days ago
Kimpton Hotels & Restaurants Sacramento, United States**What You'll Do**: · The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator o ...
-
Business Intelligence Developer
2 days ago
eTeam Rancho Cordova, United StatesJob Title: Business Intelligence Developer/Database Administrator · Location: Rancho Cordova, CA (Hybrid) · Pay Rate: up to $65/hr on W2 · Duration: 12+ Months · Job Description: · We're in search of a BI Developer/Data Base Administrator to technically design and develop busines ...
-
Night Audit/Guest Service Agent
1 week ago
Stanford Hotel Group Rancho Cordova, United States** Night Audit/Guest Service Agent** · **Job Category****:** Front Office **Requisition Number****:** NIGHT005638 Showing 1 location **Job Details** · **Description** · **The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet o ...
Front Desk Agent - Rancho Cordova, United States - Aimbridge Hospitality
Description
Job Summary
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guests account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Property Details
the Hyatt Place Sacramento/Rancho Cordova hotel. Our hotel near Sacramento is convenient to many great Rancho Cordova/Sacramento area attractions including Sacramento State Aquatic Center, Mather Sports Complex, and Cal Expo. Guests can relax in our large rooms featuring the modern amenities they expect for a comfortable hotel stay near Sacramento including free Wi-Fi, shuttle, outdoor pool, fitness center, and on-site dining.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min
USD $16.00/Hr.
Compensation Mid
USD $17.93/Hr.
Compensation Max
USD $21.52/Hr.
Apply for this position (https://careers-)
Need help finding the right job?
We can recommend jobs specifically for you
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyHyatt Place Sacramento Rancho Cordo
Posted Date1 month ago(4/8/2024 9:53 AM)
ID
LocationUS-CA-Rancho Cordova
CategoryFront Office/Guest Services
TypeRegular
StatusFull-Time