- Partners with the Territory Manager in all aspects of the sales call pattern, including but not limited to, covering accounts in the assigned territory, promotion of the products in assigned accounts, managing inventory, and, as he/she learns and grows, beginning to convert customers to DJO.Sales Support
- Partners with the Territory Manager and organization to meet and exceed business targets (quotas).
- Serve as the primary backup contact for Territory Manager(s).
- Responsible for keeping the Territory Manager informed of all sales related activity, market trends, and competitor activity within the territory.
- Coordinates daily/weekly scheduling to ensure proper coverage of patient appointments and physicians and clinicians calls.
- Assists Territory Manager in identifying and qualifying potential sales leads.
- Introduces the Company's products to potential customers.
- Cultivates customer relationships by initiating contact with surgeons, physicians, therapists, and other device users.
- Partners with Territory Manager(s) on inventory management and building of proper inventory levels and sets to meet customer needs.
- Following product training, tailors DJO's promotional message based upon knowledge of the customer, advises on appropriate product selection, answers customer questions about product functionality and distinguishes DJO products from those of DJO's competitors.
- Provides education to patients on the application, use, care, and expected outcome for CMF products as indicated by the physician instructions and manufacturer recommendations.
- Delivers, sets up, instructs, and educates patients on the safe and appropriate use of CMF products at medical facilities or private residences.
- Assists with equipment delivery, set up, follow up, and service as needed.
- Coordinates, prepares, gathers and submits accurate paperwork required for insurance billing in a timely manner.
- Obtains accurate insurance information to be used for verification and pre authorization, when appropriate.
- Processes all patient documentation daily, ensuring that claims are accurate, timely and fully documented.
- Follows up on all open accounts, maintaining thorough chronological records on each patient account.
- Demonstrates commitment to the DJO
Compliance & Ethics Program, the DJO Code of Conduct, the DJO Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies and procedures. - Treat Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
- Acquires a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.
- Other duties as assigned.
- High proficiency in MS Office required.
- High School Diploma or GED required.
- Bachelor's Degree in Business, Marketing, or related healthcare field preferredOther
- Must possess a valid Driver's License and current automobile insurance.
- Must be able to relocate in the specified geography upon assignment to Territory Manager role.
- Must be willing to remain in the Sales Associate role for a minimum of one year.
- Endorsement and approval of Regional Director and Vice President, Sales is required to move to a Territory Manager role.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmentalregulations.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Technical Skills
- Demonstrates necessary eagerness to acquire necessary technical knowledge, skills and judgment to serve customerneeds and accomplish goals.
- Quality Management
- Demonstrates attention to detail.
- Analytical and Mathematical Skills
- Synthesizes complex or diverse information.
- Written Communication
- Writes clearly and informatively.
- Verbal Communication
- Speaks clearly and persuasively in positive or negative situations.
- Interpersonal Skills
- Ability to work with co workers and customers, both internal and external, of all levels.
- Problem Solving
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limitedstandardization exists.
- Decision Making
- Exhibits sound and accurate judgment.
- Adaptability
- Embraces and adapts to change and demonstrates a willingness to learn.
- Collaboration and Teamwork
- Works collaboratively and cooperatively with teams cross functionally.
- Business Acumen
- Understands business implications of decisions.
- Customer Orientation
- Demonstrates a keen understanding of various customers' (internal or external) needs and utilizes a variety ofresources to provide solutions and a compelling value proposition.
- Computer Skills
- Proficient computer system based tools including Microsoft Office applications, e mail, web browsers and spreadsheetsoftware.
- Must be able to travel up to 25% of the time.
- Considerable time spent traveling in car.
- Must be willing to travel to various locations upon request, using own transportation.
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Sales Associate, Regen-Palm Beach and Martin Counties - Enovis
Description
Job Description:
Job DescriptionJob DescriptionWe are seeking a talented and driven professional to join our team in the exciting medical device sales industry.
This is a perfect opportunity for a recent grad or someone looking for a service role leading to a career in sales.
This individual learns the ropes and assists in sales growth in the Greater Portland area.The Sales Associate is responsible for working with the Senior Territory Manager, Patient Care Services PCS) Representatives, and Doctor's offices to facilitate efficient insurance authorizations and placements for DJO's products.
The Sales and Service Associate will also partner closely with the Territory Manager in his/her geographical area to learn the Bone Growth Stimulator business and assist with identifying and cultivating potential customers and closing business.
The primary focus of this role pertains to servicing customers. This includes fitting patients and following up with Health Care Providers on the status of patients.ESSENTIAL FUNCTIONS:
Sales Activity
Product Knowledge
Administrative
Compliance
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.
Experience
Education
General Skills/Competencies/Specialized Knowledge
Shows understanding of issues relevant to organization. Keeps up to date with current practices and trends. Develops and uses cross functionalknowledge.
TRAVEL REQUIREMENTS/WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Travel
ABOUT ENOVISTMEnovis Corporation (NYSE:
ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows.
Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.
For more information about Enovis, please visit AA M/F/VET/Disability StatementAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
