Senior Manager, Workforce Management - Frisco, TX

Role Overview: · Do you want to use your quantitative and analytical skills within Workforce Management (WFM) to optimize McAfee's Customer Success workforce? You'll partner with multiple BPO Workforce Management teams, conducting integrated capacity forecasting and planning, and ...

Role Overview · Do you want to use your quantitative and analytical skills within Workforce Management (WFM) to optimize McAfee's Customer Success workforce? You'll partner with multiple BPO Workforce Management teams, conducting integrated capacity forecasting and planning, and ...

Role Overview: · Do you want to use your quantitative and analytical skills within Workforce Management (WFM) to optimize McAfee's Customer Success workforce? You'll partner with multiple BPO Workforce Management teams, conducting integrated capacity forecasting and planning, and ...

Develop and execute comprehensive WFM strategies that align with company goals and customer service objectives. Lead the WFM team in forecasting, capacity planning, scheduling, and real-time management to ensure optimal staffing levels and service performance across all customer ...

Role Overview · As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence. By collaborating with senior stakeholders, you influence ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objecti ...

As Senior Manager Workforce Management,you provide leadership and oversight across multiple Workforce Management teams. · ...

+We are seeking a Senior Manager to provide leadership and oversight across multiple Workforce Management teams. · +Develop and execute comprehensive WFM strategies that align with company goals and customer service objectives. · Oversight the development of accurate forecasts fo ...

+ Job summary: As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence. · + Qualifications:8+ years in workforce management or a r ...

We are seeking a Workforce Manager to ensure the right talent is assigned to the right projects at the right time. · ...

As a WFM & Reporting Analyst, you will be responsible for reviewing, analyzing, forecasting and managing call volumes and average handle time to provide volume allocations and forecasts for contact center support. · ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region. This includes optimizing staff deployment and resource allocation. · Scheduling staff · Analyzing performance metrics to ensure service levels are met · ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region.Responsible for optimizing staff deployment and resource allocation, including forecasting demand, scheduling staff and analyzing performance metrics to ensure service le ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region. · Leads day-to-day operations of the Workforce Management (WFM) Team. · ...

Description · Workforce Management Manager - Phlebotomy - Irving, TX (HYBRID), Monday to Friday, 8:00 AM to 5:00 PM · Pay range: $80,000+ per year · Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicabl ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region. · Responsible for optimizing staff deployment and resource allocation. · ...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. · Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our ...

Description · Role Description: · Complete ownership and management of workforce management process including Horizontal resource management, staffing and contractual hiring. · Accountable for resolving all escalations regarding resource management with Horizontal Heads and HR fu ...

Description · Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives · PRINCIPAL ACCOUNTABILITIES · Provide real-time monitoring via available tools ...

+The Manager of Workforce Readiness at Goodwill Industries of Dallas Inc. is responsible for overseeing and enhancing workforce development programs to ensure participants are equipped with the necessary skills and resources to succeed in the job market. · +Bachelor's degree in H ...