Senior Manager, Workforce Management - Frisco

Develop and execute comprehensive WFM strategies that align with company goals and customer service objectives. Lead the WFM team in forecasting, capacity planning, scheduling, and real-time management to ensure optimal staffing levels and service performance across all customer ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objecti ...

As Senior Manager Workforce Management you provide leadership and oversight across multiple Workforce Management teams ensuring alignment with organizational objectives and driving operational excellence. · You will be required to be onsite on an as-needed basis typically days pe ...

As Senior Manager Workforce Management you provide leadership and oversight across multiple Workforce Management teams ensuring alignment with organizational objectives and driving operational excellence By collaborating with senior stakeholders you influence decision making and ...

As Senior Manager Workforce Management,you provide leadership and oversight across multiple Workforce Management teams. · ...

+ Job summary: As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence. · + Qualifications:8+ years in workforce management or a r ...

We are seeking a Workforce Manager to ensure the right talent is assigned to the right projects at the right time. · ...

As a WFM & Reporting Analyst, you will be responsible for reviewing, analyzing, forecasting and managing call volumes and average handle time to provide volume allocations and forecasts for contact center support. · ...

We are seeking a Workforce Manager to ensure the right talent is assigned to the right projects at the right time. · ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region. · Leads day-to-day operations of the Workforce Management (WFM) Team. · ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region.Responsible for optimizing staff deployment and resource allocation, including forecasting demand, scheduling staff and analyzing performance metrics to ensure service le ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region. · Responsible for optimizing staff deployment and resource allocation. · ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region. This includes optimizing staff deployment and resource allocation. · Scheduling staff · Analyzing performance metrics to ensure service levels are met · ...

The Workforce Management Manager is responsible for leading a team of analysts and schedulers within a Region. · Management of the day-to-day operations of the Workforce Management (WFM) Team; provide leadership and development to WFM employees with a focus on achieving regional ...

The Manager of Workforce Readiness at Goodwill Industries of Dallas Inc. is responsible for overseeing and enhancing workforce development programs to ensure participants are equipped with the necessary skills and resources to succeed in the job market. · Develop and implement co ...

Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives. · ...

Goodwill Industries of Dallas is seeking a Manager of Workforce Pathways to lead its third phase of service delivery model. · Lead and inspire a team of Business Engagement Specialists and Digital Skills Instructors.Ensure the team provides job search support and digital training ...

+The Manager of Workforce Readiness at Goodwill Industries of Dallas Inc. is responsible for overseeing and enhancing workforce development programs to ensure participants are equipped with the necessary skills and resources to succeed in the job market. · +Bachelor's degree in H ...

The Senior Manager of Workforce plays a critical operational and coordination role in advancing EMC's workforce initiatives across North Texas. · Bachelor's degree OR equivalent experience in workforce development, employer engagement, recruiting, career services, or program coor ...

Build career pathways for Texas students through job fairs, school partnerships, · and the largest auto tech competition for high school seniors at Texas Motor Speedway. · Provide Texans a Career Path into the automotive industry. · ...