- Member Service:
- Involved in all front desk related activities.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate all member requests, issues, and questions.
- Employees:
- Recruit, hire, train and develop a high performing staff consisting of Assistant General Managers, Front Desk Associates, and Fitness Trainers.
- Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
- Schedule staff and ensure all shifts are covered.
- Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals.
- Administration and processing of bi-weekly employee timesheets.
- Resolve employee issues or concerns.
- Manage corrective action/termination activities.
- Manage cash drawer and deposit procedure.
- Cleanliness:
- Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
- Maintain correct cleaning and daily round logs.
- Manage club Computerized Maintenance Management System (CMMS) platform
- Ensure safety of employees, members and club property.
- Determine and communicate equipment repair in a timely manner.
- Fun & Fast Paced: Must be comfortable wearing a number of hats and getting your hands dirty. A growing organization where everyone is helping to build the organization. Get used to multi-tasking.
- Paid Time Off: We work hard and want to make sure our staff take the time the need to relax.
- Medical & Dental Insurance: A competitive Medical, Dental, and Vision Insurance Program is available to all our Employees.
- Retirement: 401(K) and Roth Retirement Savings Plan with competitive company match
- Free Planet Fitness Membership: Ultimately, we want all of our staff to be raving fans of PF. Enjoy a Black Card membership on us
- 2 years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.
- Comfortable working a flexible rotating schedule
- Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
- A High School Diploma Or Equivalent required
- A Bachelor's Degree or four years supervisor or manager experience preferred
- Ability to travel to other clubs as needed
- Current CPR Certification required or willingness to get certified upon hire
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General Manager - Bradenton, United States - Planet Fitness
Description
Company OverviewEasy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +40 Planet Fitness clubs in Florida, Georgia, and South Carolina, Puerto Rico and Canada. At EMF we look to live out our mission statement:
To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance peoples lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone.
General Responsibilities:
The General Manager is responsible for the oversight of club operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The General Manager is accountable for leading a team of employees in a positive, motivating manner. We are looking for a leader who is results-oriented and committed to quality service.
Anticipated responsibilities outlined below.
Duties & Responsibilities
Benefits (ie The Fun Stuff)
Qualifications/Requirements