- Schedules appointments for patients either by phone when they call or in person during office visits. Uses manual/computerized system to match physician/clinician availability with patients preferences in terms of date and time. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling.
- Verifies patient demographic information.
- Verifies current insurance by recording insurance card and ensuring current updates in the practice management and electronic medical record systems.
- Collects co-pays, self pays, and outstanding balances.
- Ensures all information on the patient encounter is complete, accurate, and ready for charge entry.
- Ensures completion of daily close out procedures according to requirements and company policy.
- Ensures completion of referral process, outpatient test scheduling, and pre-certification.
- Files and distributes all patient information and incoming mail.
- Ensures accurate and timely distribution of patient requests.
- Works with central billing office as needed in a timely manner on all requests.
- Completes all paper/electronic medical records reports.
- Communicates and/or orders supplies as needed.
- Types correspondence and reports.
- Uses customer service principles and techniques to deal with patients calmly and pleasantly.
- Prepare new patient records.
- Answers telephones within three rings and is helpful and friendly.
- Other duties and responsibilities as assigned are complete on a timely, thorough, and accurate basis.
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Customer Service Rep
4 days ago
Applied Industrial Technologies Florence, United States** Customer Service Rep** · Location: Florence, KY, US, 41042 · Company: 1100-Applied Industrial Technologies ***SCOPE OF RESPONSIBILITY*** · Perform duties to expedite service center inquiries and orders. · Receive service requests from service centers in writing, by phone o ...
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Vista Host Florence, United States**POSITION TITLE:** Guest Service Representative · **REPORTS TO:** Guest Service Manager/ Assistant General Manager / General Manager · **POSITION SUMMARY:** · A Guest Service Representative is responsible for all guest interaction at the front desk including guest registratio ...
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Domino's Pizza LLC Union, United StatesAt Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment Valid Driver's License Proof of Liability Insurance Positive Attitude Customer Service, Service, Res ...
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2 weeks ago
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Customer Service Rep
3 weeks ago
Fidelity Investments Covington, United StatesJob Description:Are you ready to Launch into a career at Fidelity? Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers world-wide ...
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Customer Service Rep
5 days ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute di ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers worl ...
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patient service rep
3 weeks ago
St. Elizabeth HealthCare Covington, KY , USA, United StatesBENEFITS: · * No Nights, Holidays, or Weekends · * Paid Time Off · * Medical, Dental, and Vision · * 403b with Match · * Opportunity for Career Growth · DUTIES AND RESPONSIBILITIES: · * Schedules appointments for patients either by phone when they call or in person during office ...
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Customer Service Rep
2 weeks ago
Fidelity Investments Covington, United StatesJob Description:Are you ready to Launch into a career at Fidelity? Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers world-wide ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, United StatesJob Description: Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers world- ...
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Customer Service Rep
3 weeks ago
Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers wor ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, United StatesJob Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute distance ...
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patient service rep
3 weeks ago
St. Elizabeth Physicians Covington, KY , USA, United StatesJob Title: Patient Service Representative (PSR, Medical Receptionist, Surgery Scheduler, Front Desk, Clerical) · Non-Exempt · BENEFITS: No Nights, Holidays, or Weekends · Paid Time Off · Medical, Dental, and Vision · 403b with Match · Opportunity for Career Growth · PR ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
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Customer Service Rep
2 weeks ago
Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers wor ...
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Customer Service Rep
3 weeks ago
Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
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Customer Service Rep
4 days ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers w ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers w ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
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Customer Service Rep
4 days ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
patient service rep - Florence, KY , USA, United States - St. Elizabeth HealthCare
Description
DUTIES AND RESPONSIBILITIES:
EDUCATION:
Minimum:
High School Diploma/G.E.D.
Desired:
Medical Office Experience
Knowledge of Excel, Word, Outlook and PowerPoint
YEARS OF EXPERIENCE:
1-year experience in a customer service role.
LICENSES AND CERTIFICATIONS:
None
FLSA Status:
Non-Exempt
Right Career. Right Here.
If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St.
Elizabeth. We take care of patients and each other.
