- No Nights, Holidays, or Weekends
- Paid Time Off
- Medical, Dental, and Vision
- 403b with Match
- Opportunity for Career Growth
- Schedules appointments for patients either by phone when they call or in person during office visits. Uses manual/computerized system to match physician/clinician availability with patients preferences in terms of date and time. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling.
- Verifies patient demographic information.
- Verifies current insurance by recording insurance card and ensuring current updates in the practice management and electronic medical record systems.
- Collects co-pays, self pays, and outstanding balances.
- Ensures all information on the patient encounter is complete, accurate, and ready for charge entry.
- Ensures completion of daily close out procedures according to requirements and company policy.
- Ensures completion of referral process, outpatient test scheduling, and pre-certification.
- Files and distributes all patient information and incoming mail.
- Ensures accurate and timely distribution of patient requests.
- Works with central billing office as needed in a timely manner on all requests.
- Completes all paper/electronic medical records reports.
- Communicates and/or orders supplies as needed.
- Types correspondence and reports.
- Uses customer service principles and techniques to deal with patients calmly and pleasantly.
- Prepare new patient records.
- Answers telephones within three rings and is helpful and friendly.
- Other duties and responsibilities as assigned are complete on a timely, thorough, and accurate basis.
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Fidelity Investments Covington, KY, United StatesAre you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers world-wide. All trainin ...
patient service rep - Covington, KY , USA, United States - St. Elizabeth HealthCare
Description
BENEFITS:
DUTIES AND RESPONSIBILITIES:
EDUCATION:
Minimum:
High School Diploma/G.E.D.
Desired:
Medical Office Experience
Knowledge of Excel, Word, Outlook and PowerPoint
YEARS OF EXPERIENCE:
1-year experience in a customer service role.
LICENSES AND CERTIFICATIONS:
None
FLSA Status:
Non-Exempt
Right Career. Right Here.
If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St.
Elizabeth. We take care of patients and each other.
