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Customer Service Rep
4 days ago
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patient service rep
3 weeks ago
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Customer Service Rep(02371)
2 weeks ago
Domino's Pizza LLC Union, United StatesAt Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment Valid Driver's License Proof of Liability Insurance Positive Attitude Customer Service, Service, Res ...
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Customer Service Rep(02430)
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Customer Service Rep
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Customer Service Rep
5 days ago
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Customer Service Rep
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patient service rep
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Customer Service Rep
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Customer Service Rep
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Fidelity Investments Covington, United StatesJob Description: Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers world- ...
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Customer Service Rep
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Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers wor ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, United StatesJob Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute distance ...
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patient service rep
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Customer Service Rep
3 weeks ago
Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
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Customer Service Rep
2 weeks ago
Fidelity Investments Covington, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers wor ...
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Customer Service Rep
4 days ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers w ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · Fidelity is looking for Bi-lingual phone associates interested in a career opportunity to service our customers in Spanish. We have multiple Spanish teams that provide financial support to our customers w ...
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Customer Service Rep
1 week ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
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Customer Service Rep
4 days ago
Fidelity Investments Covington, KY, United StatesJob Description: · Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute d ...
Guest Services Rep - Florence, United States - Vista Host
Description
**POSITION TITLE:** Guest Service Representative
**REPORTS TO:** Guest Service Manager/ Assistant General Manager / General Manager
**POSITION SUMMARY:**
A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services. Extremely customer focused, this role creates opportunity for an engaging, outgoing personality to shine and create a positive guest experience. Other duties may include processing forms of payment and responding to guest inquires. This position will be responsible for following all procedures and duties set by management, which may include tasks outside of standard front desk operations. You are responsible for creating a positive guest experience to the standards set forth by showing a high level of ownership and responsibility.
**DUTIES AND RESPONSIBILITIES:**
Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
Perform quality assurance (QA) requirements for department.
Ensure that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
Remain highly visible and readily available for guests at all times.
Take initiative to offer assistance or answer questions throughout the hotel.
Adhere to hotel credit policies and procedures, including credit card authorization, direct bill accounts, cash-payments, incidentals deposits, etc.
Manage guest complaints, ensuring superior guest satisfaction. Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Take as much ownership as possible and follow up to ensure completion and guest satisfaction.
Greet, register, suggestively sell (and upsell) rooms, issue room keys, and assign rooms to guests in an efficient, warm and friendly manner.
Answer inquiries pertaining to the hotel and its amenities, local food, area attractions and provide travel directions.
Accurately check out guests and communicate departures with housekeeping staff.
Make, confirm and cancel reservations via telephone, computer and in writing.
Answer and route internal and external phone calls in an articulate, friendly manner using prescribed procedures.
Update the shift-to-shift log regularly and accurately to ensure proper communication between shifts is maintained.
Maintain the cleanliness and organization of the hotel lobby, coffee stations, and front desk area.
All other duties as assigned/required.
**POSITION REQUIREMENTS:**
Must be able to communicate in English both written and verbally.
Must be able to stand for long periods of time.
Must be able to lift 20 lbs.
Company : Vista Host Inc
Position : Guest Services Rep
Status : Full Time
Shift : First (Day), Second (Afternoon), Third (Night)
Req # :
Date Posted : January 13, 2022
Location : 7570 Woodspoint Drive, Florence, US, KY, 41042
Job Category : Hotel Operations
**Select Desired Location(s)**
