- worcester , massachusetts
- posted april 15, 2024
- $ $20 per hour
- temp to perm
- associate degree
- category office and administrative support occupations
- referenceAB_4514660
- Respond to electronically and phone summited claim losses and first notice of loss calls from claimants, insureds and other parties
- Respond to calls on established claims in a polite, professional and empathetic manner and determine appropriate course of action
- Perform rental reservation, appraisal assignments, Express Claim shops, Towing and water mitigation activities
- Utilize established scripts, transcribes personal or commercial loss damage, or injury information into the company's network generating an electronic claim file
- Applies basic communication skills to interpret caller's inquiries and offers available options
- Utilizes established workflows to initiate claim activities as required
- Recognizes coverages, claim processing requirements and related claims systems
- Learns to identify claims and takes appropriate actions
- Contacts vendor to establish language services for language interpretation and translation
- Customer Service
- Phones
- Call Center
- Office Support
- Problem Solving
- Follow-up
- Active Listening
- Telephone Etiquette
- Adapting to Change
- CRM
- Typing Skills
- Basic Software Skills
- Basic Computer Skills
- Claims
- Years of experience: 1 year
- Experience level:
-
Call Center Representative FT
2 weeks ago
Edward M. Kennedy Community Health Center, Inc. Worcester, United StatesJob Description · Job DescriptionAre you looking for a meaningful career making a difference in our local communities? Are you passionate about health equity? Do you enjoy helping people? · Edward M. Kennedy Community Health Center is one of the largest community health centers i ...
-
Call Center Representative
4 weeks ago
The Panther Group Auburn, United StatesUnder the direction of the Supervisor, the Customer Service Representative (CSR) is the primary point of contact for all program member needs. The CSR is responsible for all telephone account maintenance. The CSR determines the accuracy of account in Representative, Call Center, ...
-
Bi Lingual Call Center Representative
2 weeks ago
Family Health Center Worcester, United StatesJob Description · Job DescriptionThe Call Center Representative will assists patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call. Call Center Representative will confirm and upda ...
-
Call Center Representative FT
3 weeks ago
Edward M. Kennedy Community Health Center Worcester, United StatesAre you looking for a meaningful career making a difference in our local communities? Are you passionate about health equity? Do you enjoy helping people? · Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester ...
-
HR Solution Center Representative
3 weeks ago
UMass Memorial Health Care Worcester, United StatesSchedule Details: · Monday through Friday · Scheduled Hours: · 8:30AM - 5:00PM · Shift: · 1 - Day Shift, 8 Hours (United States of America) · Hours: · 0 · This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the intervi ...
-
Call Center Representative
2 weeks ago
Opus Inspection Shrewsbury, United States**POSITION PURPOSE**: · This is a **hybrid** position (20% remote) providing support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone sup ...
-
Call Center Representative
2 weeks ago
unibank Whitinsville, United StatesJob Description · Job DescriptionWe have a Unique opportunity to join our Call Center team in a full-time role as a Call Center Representative. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone w ...
-
Call Center Representative
2 weeks ago
unibank Whitinsville, United StatesWe have a Unique opportunity to join our Call Center team in a full-time role as a Call Center Representative. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who believes in the mission of a c ...
-
Call Center Representative
2 days ago
Complete Staffing Solutions Marlborough, United StatesJob Description · Job DescriptionCall Center Representative · Location: · Marlborough, MA · Opportunity to work with a great company · Hiring ASAP · Hours: · Full time– Flexible Schedule · Monday – Friday– 7:00am-7:00pm, Rotating Saturday's - 8:00am-12:00pm · Job Requirements: · ...
-
Welcome Center Representative
2 weeks ago
YMCA of Greater Boston Waltham, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
-
Welcome Center Representative
2 weeks ago
YMCA of Greater Boston Waltham, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
-
Welcome Center Representative
4 days ago
YMCA of Greater Boston Needham, United StatesJob Description · Job DescriptionDescriptionSchedule: Part Time · Position: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welco ...
-
HR Service Center Representative
2 weeks ago
GTT Framingham, United StatesHR Service Center Representative - JuniorContract Duration 3+ Months · Pay rate up to $19/hr · Job Description:The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRESS regarding Leaves of Absence. · The ...
-
UMass Memorial Health Care Worcester, United StatesExemption Status: · Non-Exempt · Schedule Details: · Monday through Friday · Scheduled Hours: · 8:00am-5:00pm · Shift: · 1 - Day Shift, 8 Hours (United States of America) · Hours: · 0 · Cost Center: · HR Solution Center · This position may have a signing bonus available a member ...
-
Call Center Representative-Franklin
2 weeks ago
Rockland Trust Bank Franklin, United StatesAt Rockland Trust, we believe that each relationship matters and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all from loans to checking accounts Call Center, Representative, Tech ...
-
Call Center Representative-Franklin
2 weeks ago
Rockland Trust Franklin, United StatesAt Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more - yo ...
-
HR Service Center Representative
1 week ago
LanceSoft Framingham, United StatesLanceSoft is hiring an · HR Service Center Representative · located in · Framingham, MA · Job Summary: · Duration of contract : 06+ months · Expected hours per week: · 36 hours per week. · Onsite/Hybrid/Remote: · Remote · Job Description: · The HR Service Representative ...
-
Contact Center Representative
2 weeks ago
Innova Solutions Westborough, United StatesInnova Solutions is immediately hiring for a Customer Service Representative · Position type: Fulltime/Contract · Location : Westborough, MA Hybrid Role) · Duration : 12 Months (Temp to Perm) · As a Customer Service Representative you will: · Provides complex analytics and r ...
-
HR Service Center Representative
1 week ago
TalentBurst Framingham, United StatesCustomer Service RepPhone workHM Notes: 100% Remote role. Please indicate location at top of resume and confirm the candidate can support EST hours. Convertible talent only These 4 contractors will start around the first week of April Majority of the day is spent on the phone, fr ...
-
Contact Center Representative
2 weeks ago
Innova Solutions Westborough, MA, United States Full timeInnova Solutions is immediately hiring for a Customer Service Representative · Fulltime/Contract · Duration : 12 Months (Temp to Perm) · Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Meets with organizational uni ...
call center representative - worcester, United States - Randstad US
Description
call center representative.job details
summary
Randstad in partnership with The Hanover Insurance Group is actively seeking Claims Service Representatives to join their Claims Customer Service Center on a temp to perm basis, at their office in Worcester, MA.
The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition.
Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover offers a collaborative, inclusive environment committed to each employee's development and growth.
It's not just a job, it's a career, and we are here to support you every step of the way.
As a Claims Service Representative, you will play a vital role in The Hanover's success by helping our customers when they are in need.
You will be the first point of contact a customer has when they experience an unexpected loss to their vehicle, home or business.
In that critical moment, you represent The Hanover brand in your ability to respond with empathy so our customers can get back on the road, back in their home and/or back in business as easily as possible.
Guided by your manager, you will provide general assistance to agents, insureds, and claimants, matching their needs with our services using provided scripts to assist you in serving our customers.
salary:
$ $20 per hour
shift:
First
work hours: 9:30 AM - 6 PM
education:
Associate
Responsibilities
Randstad is a world leader in matching great people with great companies.
Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.get in touch
we are here to help you with your questions.
MM
matthew melanson
tel:
call center representative professionals in Worcester
-
Moses Dixon
Moses Dixon, based in Worcester, MA, has been a capable and dedicated member of non-profit and gover ...