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Call Center Representative FT
2 weeks ago
Edward M. Kennedy Community Health Center, Inc. Worcester, United StatesJob Description · Job DescriptionAre you looking for a meaningful career making a difference in our local communities? Are you passionate about health equity? Do you enjoy helping people? · Edward M. Kennedy Community Health Center is one of the largest community health centers i ...
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Call Center Representative
4 weeks ago
The Panther Group Auburn, United StatesUnder the direction of the Supervisor, the Customer Service Representative (CSR) is the primary point of contact for all program member needs. The CSR is responsible for all telephone account maintenance. The CSR determines the accuracy of account in Representative, Call Center, ...
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Bi Lingual Call Center Representative
2 weeks ago
Family Health Center Worcester, United StatesJob Description · Job DescriptionThe Call Center Representative will assists patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call. Call Center Representative will confirm and upda ...
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HR Solution Center Representative
3 weeks ago
UMass Memorial Health Care Worcester, United StatesSchedule Details: · Monday through Friday · Scheduled Hours: · 8:30AM - 5:00PM · Shift: · 1 - Day Shift, 8 Hours (United States of America) · Hours: · 0 · This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the intervi ...
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Call Center Representative
2 weeks ago
Opus Inspection Shrewsbury, United States**POSITION PURPOSE**: · This is a **hybrid** position (20% remote) providing support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone sup ...
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Call Center Representative
2 weeks ago
unibank Whitinsville, United StatesJob Description · Job DescriptionWe have a Unique opportunity to join our Call Center team in a full-time role as a Call Center Representative. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone w ...
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Call Center Representative
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unibank Whitinsville, United StatesWe have a Unique opportunity to join our Call Center team in a full-time role as a Call Center Representative. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who believes in the mission of a c ...
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Call Center Representative
2 days ago
Complete Staffing Solutions Marlborough, United StatesJob Description · Job DescriptionCall Center Representative · Location: · Marlborough, MA · Opportunity to work with a great company · Hiring ASAP · Hours: · Full time– Flexible Schedule · Monday – Friday– 7:00am-7:00pm, Rotating Saturday's - 8:00am-12:00pm · Job Requirements: · ...
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Welcome Center Representative
2 weeks ago
YMCA of Greater Boston Waltham, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
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Welcome Center Representative
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YMCA of Greater Boston Waltham, United StatesWelcome Center Representative · Department: Center Staff · Employment Type: Part Time · Location: Waltham YMCA · Compensation: $ $17.00 / hour · Description · Position: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & ...
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Welcome Center Representative
2 weeks ago
YMCA of Greater Boston Waltham, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
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Welcome Center Representative
4 days ago
YMCA of Greater Boston Needham, United StatesJob Description · Job DescriptionDescriptionSchedule: Part Time · Position: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welco ...
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HR Service Center Representative
2 weeks ago
GTT Framingham, United StatesHR Service Center Representative - JuniorContract Duration 3+ Months · Pay rate up to $19/hr · Job Description:The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRESS regarding Leaves of Absence. · The ...
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Call Center Representative-Franklin
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Rockland Trust Bank Franklin, United StatesAt Rockland Trust, we believe that each relationship matters and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all from loans to checking accounts Call Center, Representative, Tech ...
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UMass Memorial Health Care Worcester, United StatesExemption Status: · Non-Exempt · Schedule Details: · Monday through Friday · Scheduled Hours: · 8:00am-5:00pm · Shift: · 1 - Day Shift, 8 Hours (United States of America) · Hours: · 0 · Cost Center: · HR Solution Center · This position may have a signing bonus available a member ...
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Call Center Representative-Franklin
2 weeks ago
Rockland Trust Franklin, United StatesAt Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more - yo ...
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HR Service Center Representative
1 week ago
LanceSoft Framingham, United StatesLanceSoft is hiring an · HR Service Center Representative · located in · Framingham, MA · Job Summary: · Duration of contract : 06+ months · Expected hours per week: · 36 hours per week. · Onsite/Hybrid/Remote: · Remote · Job Description: · The HR Service Representative ...
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HR Service Center Representative
1 week ago
TalentBurst Framingham, United StatesCustomer Service RepPhone workHM Notes: 100% Remote role. Please indicate location at top of resume and confirm the candidate can support EST hours. Convertible talent only These 4 contractors will start around the first week of April Majority of the day is spent on the phone, fr ...
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Call Center Representative
2 weeks ago
Innova Solutions Westborough, United StatesInnova Solutions is immediately hiring for a Customer Service Representative · Position type: Fulltime/Contract · Location : Westborough MA Hybrid Role) · Duration : 12 Months (Temp to Perm) · As a Customer Service Representative you will: · Provides complex analytics and ...
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Contact Center Representative
2 weeks ago
Innova Solutions Westborough, United StatesInnova Solutions is immediately hiring for a Customer Service Representative · Position type: Fulltime/Contract · Location : Westborough, MA Hybrid Role) · Duration : 12 Months (Temp to Perm) · As a Customer Service Representative you will: · Provides complex analytics and r ...
Call Center Representative FT - Worcester, United States - Edward M. Kennedy Community Health Center
Description
Are you looking for a meaningful career making a difference in our local communities? Are you passionate about health equity? Do you enjoy helping people?Edward M.
Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.
We are a thriving and growing organization, and our team is expanding across sites to support this growth.We are currently hiring a Call Center Representative based in Worcester MA.
This position will have you answering calls to the Health Center and determining what action must be taken to process the calls appropriately.
Appropriate action includes scheduling the caller for a patient appointment, accurately writing a message to the patients' providers, transferring calls to the appropriate extensions, assisting other employees, and providing the caller with general Health Center information.
As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.
You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.
Essential Functions:
Answer inbound telephone calls to ensure callers' needs are met quickly and efficiently.
Complete messages to be followed up on by Primary Care teams using standardized messages and the appropriate message systems, such as through the EMR system, the patient portal, or email.
Process basic insurance referrals upon request, and updates patient's charts to reflect the request and the referral authorization number.
Complete assigned tasks, including calling patients to complete the following: cancel/reschedule appointments, make reminder calls to patients, populate data into various spreadsheets/reports for data analysis, tracking, and information management.
Education and Experience:
Bilingual in Spanish or Portuguese is Required
We value our team members and provide opportunities seek to provide opportunities for
growth and development.
Our health center requires all employees to have the most recent COVID-19 booster and the yearly flu vaccine.
One Saturday shift per month
Benefits:
Competitive salary based on related experience
Medical insurance starts on first day of employment.
Health center pays 80% of medical insurance premiums.
Includes coverage for same-sex domestic partners and gender affirming care.
Generous time off packages
Dental and Vision insurance
403b Retirement Plan with employer match
Flexible Spending Accounts
Employee Assistance Program
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Call Center Representative FT professionals in Worcester
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Moses Dixon
Moses Dixon, based in Worcester, MA, has been a capable and dedicated member of non-profit and gover ...