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    Telephone Operator - New York, United States - Mount Sinai Hospital

    Mount Sinai Hospital
    Mount Sinai Hospital New York, United States

    2 weeks ago

    Default job background
    Part time
    Description
    Job Description

    Telephone Operator - Telephone Operators - MSBI - Part Time, 3pm to 11pm with Weekends

    Under general supervision, receives and relays incoming and outgoing telephone calls for the Mount Sinai Medical Center, which includes paging physicians and other Medical Center employees. Handles emergencies such as Team 7000 (Cardiac Arrest) crisis team, and emergency preparedness notification. Provides directory information to inquiries and transfers calls as appropriate.

    Responsibilities
    • Operate switchboard and route incoming calls to appropriate departments.
    • Initiates all emergency calls including Team 7000, Fire Alert and Message One Notifications.
    • Provides specific directory information to internal and external inquiries as required in accordance with policy and procedures pertaining to the disclosure of directory information.
    • Operation of the page position. Including completion of Evening/Weekend On-Call Physician Sign-In form.
    • Performs other related duties.
    Qualifications
    • High School/GED
    Collective bargaining unit: SEIU 1199-MSBI

    SEIU 1199 at Mount Sinai Beth Israel and MS Downtown, AGM - Telephone Operators - BI, Mount Sinai Beth Israel

    About Us

    Strength Through Diversity

    The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
    • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
    • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
    • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
    We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

    Explore more about this opportunity and how you can help us write a new chapter in our history

    "About the Mount Sinai Health System:

    Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

    The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."

    EOE Minorities/Women/Disabled/Veterans
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