Charisma McDowald-Sanderson

Enthusiastic university student skilled at using MS Office and Google to create presentations and spreadsheets. Open and flexible team player with a positive attitude ready to make an immediate impact. Maximizing customer satisfaction with a detailed-oriented, conscientious approach and strong multitasking abilities.

Medical Receptionist - Hyacinth Health and Wellness (April 2023 - June 2023)

• Registered and verified patient records before triage with most up-to-date information.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed multi-line phone system and pleasantly greeted patients.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Intern - Enlightened Vision Entertainment (May 2021 - August 2021)

• Answered and transferred incoming telephone calls, taking messages for various staff members.
• Developed business, financial, and analytical skills in fast-paced work environment.
• Completed research, compiled data, and assisted in timely reporting.
• Liaised with clients to assess needs and responded to inquiries.
• Researched and reviewed information in support of daily objectives.
• Generated reports detailing findings and recommendations.

Peer Mentor - Peer Upperclassman Mentorship Program (September 2018 - June 2019)

• Provided general program information and assistance.
• Participated in marketing, outreach, and other visibility efforts.
• Enhanced operational success through efficient records coordination, supply management and document processing.
• Volunteered to help with special projects of varying degrees of complexity.
• Compiled several pieces of information and converted them into easy-to-understand numeric values.

B. S. (Biology) - Stony Brook University (August 2019 - Present)

High School Diploma - Hillcrest High School