- Position Summary
- This position provides a supportive customer focused introduction to Maine Medical Center. Work includes continuous professional interaction with customers while providing full clinical support. Work performed requires decision making, prioritizing, resource allocation and communication skills. This person in this role is an essential member of the Maine Medical Center healthcare team that directs the flow of the unit in conjunction with lead positions to support a safe patient and family centered care environment.
- Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: Customer Service Classes. Medical Terminology /NUS Course (grandfathered).
- License/Certifications: Medical Terminology /NUS Course (grandfathered).
- Experience: 1 year of secretarial experience. Requires experience with interpersonal skills and judgment necessary to gather and exchange information with a variety of internal and external customers in order to respond to patients, visitors and staff in a professional manner while possessing a positive attitude, high energy level, and the ability to respond and act quickly.
- Excellent communication skills, both verbal and written.
- Knowledge of policies and procedures, current initiatives and organizational structure of the unit, Department of Nursing and Maine Medical Center.
- Accountability, accuracy, time management, independent thinking. Discretion, judgment and a working knowledge of medical terminology is required.
- Ability to remain impartial while facilitating initial issues, complaints and problems in a high level stress environment.
- Basic working knowledge of all standard office equipment and including operations and multiple computer system applications.
- Including but not limited to phone skills, filing, patient chart maintanence, supply ordering, PC skills and applications and systems, data collection, and varieties of patient charging.
- Ability to perform role in high stress, high volume producing environment with multiple stimuli.
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Nursing Unit Administrative Secretary - Portland, United States - Maine Medical Center
Description
SummaryMaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes
MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at
At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.
With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.
Additional Information
Maine Medical Center is a Magnet designated 700-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland.
