- Greet each guest with genuine hospitality and care.
- Staff ticket booths and directly work on computerized ticketing system.
- Staff information desk, thoroughly answer guest inquiries and enthusiastically handle special guest requests and problems.
- Educate guests about Aquarium animals at exhibits and while handling live animals in the galleries and at the touch tank.
- Direct arriving guests through admissions procedure in a friendly, courteous manner.
- Greet school buses and escort group members through admissions process.
- Promote memberships, Adopt-An-Animal and other Aquarium fund-raising programs to guests.
- Graciously direct and facilitate traffic through the aquarium, efficiently handling crowds and the logistics associated with their control.
- Ensure all guest resource information, such as maps, brochures and tourist information, is neatly exhibited and available for distribution.
- Maintain the safety, cleanliness and organization of all work and break areas, both in view of the general public and behind the scenes.
- Adhere to all procedures involving cash transactions, and maintain security of cash handling process.
- Adhere to the South Carolina Aquarium Policies & Procedures.
- Support the mission by participating in Aquarium sponsored programs and events on a regular basis.
- Assist Aquarium guests in a variety of posts and responsibilities from taking tickets to assisting in the organization of our daily responsibilities.
- Support the team structure of the organization by remaining responsive to the needs of the management and supervisors, filling in when and where needed as directed.
- Develop familiarity with all Aquarium exhibits, services and events, as well as those of other facilities in the community.
Assist special needs visitors from the building in the event of an emergency. - Maintain all safety and security procedures, ensuring a positive environment for all who enter the aquarium, staff, volunteer and guest alike.
- Required to move satellite sales carts and crowd control barriers as necessary.
- Other Duties as required.
- Experience in hospitality or customer service environment, preferably in high-volume, face-to-face positions.
- Must enjoy working with people of all backgrounds.
- Positive communication and interpersonal skills.
- Must have basic computer skills.
- Experience in accurate and timely cash handling.
- Ability to work all areas including Ticket booth, indoor and outdoor stations, parking garage, park, entrance and exit ramps, and inside the aquarium lobby and exhibit areas.
- Willingness to learn about Aquarium animals and programs.
- Knowledge of the Charleston community.
- Enthusiasm and a pleasant demeanor.
- Strong sense of responsibility
- Flexibility and adaptability, especially under pressure.
- A positive, team-oriented work ethic.
- Attention to detail.
- Public speaking ability a plus.
- Must be available days, nights, weekends and holidays.
- Ability to lift boxes, weighing less than 25 lbs., which contain brochures, ticket stock, receipt paper and office supplies.
- Must have a High School Diploma or GED.
- Minimum of one-year in hospitality/tourist based operation preferred.
- Valid Driver's License
- N/A
-
Service Associate I
1 week ago
Eastern Bank Dorchester, United StatesFlexable 20hrs per week including Saturdays · Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). · **Major Responsibilities**: · **Works toward achieving specific individual ...
-
Guest Services Associate
1 week ago
South Carolina Aquarium Charleston, United States Part timeFriendly, Outgoing, Authentic, Passionate and Inspiring? · Please apply if that is you · Located along the pristine harbor in the heart of historic Charleston, the South Carolina Aquarium has been inspiring visitors for over twenty years. From our over 5,000 animals to our award- ...
-
Visitor Services Associate
1 week ago
International African American Museum Charleston, United StatesJob Description · Job Description · Position: Visitor Services Associate · Position Level: Associate · Department: Operations · Reports to: Visitor Services Manager · Other: Part-time, hourly, non-exempt, requiring regular weekend work and evening, early morning, and holiday wor ...
-
Client Service Associate
1 week ago
Apollon Wealth Management Mt. Pleasant, United StatesClient Service Associate · Reports to: Client Service Manager · Status: Exempt · We are seeking a dedicated and proactive Client Service Associate to join our Client Service Operations Department and our esteemed wealth management team. The ideal candidate will play a vital rol ...
-
Client Service Associate
4 days ago
Apollon Wealth Management Mount Pleasant, United StatesJob Description · Job DescriptionClient Service Associate · Reports to: Client Service Manager · Status: Exempt · We are seeking a dedicated and proactive Client Service Associate to join our Client Service Operations Department and our esteemed wealth management team. The idea ...
-
Client Service Associate
4 days ago
Apollon Wealth Management Mount Pleasant, United StatesJob Description · Job DescriptionClient Service Associate · Reports to: Client Service Manager · Status: Exempt · We are seeking a dedicated and proactive Client Service Associate to join our Client Service Operations Department and our esteemed wealth management team. The idea ...
-
Environmental Services Associate, Full-Time
4 days ago
South Carolina Aquarium Charleston, United States Full timeJob Description · Job DescriptionWe need you to help us accomplish our mission · Join a team of passionate individuals at Charleston's No. 1 family attraction Every South Carolina Aquarium employee plays a crucial part in helping us care for sick and injured sea turtles, provide ...
-
Sales & Customer Service Associate
1 week ago
Massage Envy Mt Pleasant, United StatesOverview · Where Better Careers BeginMassage Envy Mount Pleasant- 1948 Long Grove Drive Suite 4 · Do you have a passion for helping others? At the Massage Envy Mount Pleasnat franchise, we support and inspire you to be your best while we work together to help clients feel their b ...
-
Environmental Service Associate PRN
1 week ago
Live Oak Mental Health and Wellness Center Mt Pleasant, United StatesDescription · Introduction · Do you want to join an organization that invests in you as an Environmental Service Associate PRN? At , you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years ...
-
Sales & Customer Service Associate
1 week ago
Massage Envy Mt Pleasant, United StatesOverview: · Where Better Careers Begin · Massage Envy Mount Pleasant- 1948 Long Grove Drive Suite 4 · Do you have a passion for helping others? At the Massage Envy Mount Pleasnat franchise, we support and inspire you to be your best while we work together to help clients feel ...
-
Economic or full lawyer
2 weeks ago
BlueWave Solutions Charleston, SC, United States FreelanceThe MTV Main-Taunus-Verkehrsgesellschaft mbH, located in Hofheim, is the local service provider for public transportation in the Main-Taunus district. The MTV is responsible for planning and organizing bus and on-demand transportation services in the district, and serves as a ser ...
-
Customer Service Associate Part Time
5 days ago
Barney Castle Oil Mt Pleasant, United States Part timeOverview · Customer Service Enthusiasts Wanted · We're looking for a hardworking, enthusiastic part-time team player who wants to be the heartbeat of a dynamic family-owned business. · Responsibilities · Why Blarney Castle? We're the heartbeat of retail C-Store operations in Mich ...
-
Full Time Customer Service Associate
1 week ago
Zips Car Wash Mt Pleasant, United States Full timeJob Details · Job Location · SCMTD Hwy17 - Mount Pleasant, SC · Position Type · Full Time · Education Level · High School · Salary Range · $ $15.00 Hourly · Travel Percentage · None · Job Shift · Any · Job Category · Customer Service · Description · How would you li ...
-
Hitachi Energy Mt Pleasant, United States· General Information: · Hitachi Energy is committed to creating a sustainable, flexible, and secure energy system. We need talented people from different · backgrounds, genders, and cultures to achieve our purpose of advancing a sustainable energy future for all. Our goal is ...
-
Batteries Plus Bulbs Mt Pleasant, United States Full time**$500 Hiring Bonus** · **Retail Sales Associate/Customer Service - Full Time** · **Batteries Plus,** the nation's largest growing battery and light bulb franchise, is currently searching for full time customer oriented individuals at our Mount Pleasant, SC location. Our stores ...
-
Service Associate I
5 days ago
Eastern Bank Dorchester, United States Paid WorkService Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). · Major Responsibilities: · Works toward achieving specific individual sales and service goals through the following activ ...
-
Sales & Customer Service Associate
1 week ago
Massage Envy Summerville, United StatesOverview: · Where Better Careers Begin · Massage Envy Wescott · Do you have a passion for helping others? At the Massage Envy Wescott franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to del ...
-
Sales & Customer Service Associate
1 week ago
Massage Envy Summerville, United StatesOverview · Do you have a passion for helping others? · At Massage Envy Summerville, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to h ...
-
Associate Director of Shelter Services
2 days ago
Catholic Charities Archdiocese of Boston Dorchester, United StatesJob Description · Job DescriptionThe Associate Director of Shelter Services oversees all day-to-day operations of the shelter. The Associate Director of Shelter Services will lead a team of shelter staff to include but not limited to a Shelter Manager and Case Manager(s), to prov ...
-
Amazon Dsp Delivery Driver
5 days ago
A&C Logistics LLC Hanahan, United StatesA&C Logistics is an Amazon Delivery Service Partner looking for enthusiastic, team players to deliver Amazon packages. A&C Logistics is a safety conscious company that will be diverse, fast and fun. · A&C Logistics is a Veteran Owned Company. · **Delivery Associates **strive to g ...
Guest Services Associate - Charleston, United States - South Carolina Aquarium
Description
Friendly, Outgoing, Authentic, Passionate and Inspiring?
Please apply if that is you
Located along the pristine harbor in the heart of historic Charleston, the South Carolina Aquarium has been inspiring visitors for over twenty years. From our over 5,000 animals to our award-winning education team, from the Sea Turtle Care CenterTM to our conservation programs protecting local species, visitors are struck with awe and inspiration as they journey through all our exhibits, representing the mountains to the sea of South Carolina.
About the South Carolina Aquarium
We are a nonprofit 501(c)(3) organization and an accredited member of the Association of Zoos and Aquariums with a mission to inspire conservation of the natural world by exhibiting and caring for animals, by excelling in education and research and by providing an exceptional visitor experience. We invite you to join the #1 visitor attraction located in one of the Top Cities in the World (Conde Nast, 2021).
At the South Carolina Aquarium, we are committed to creating an inclusive workplace that celebrates and values diversity. Our culture is built on having a team of diverse backgrounds and voices working together to increase our capacity to serve our visitors and fulfill our mission. It brings us together in ways that help us stand out. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply.
Job Summary:
Provides customer service to guests during their visit to the Aquarium. Efficiently works with cash handling and computerized ticketing system. Staffs the information desk. Educates guests about the Aquarium's animals and conservation programs. Conducts orientations for school groups and other visitors. Ensures the smooth flow of guest traffic.
Essential Functions:
Other Duties and Responsibilities:
Knowledge, Skills, and Abilities:
Education and Experience Required:
Licenses and Certifications Required:
Supervision of others:
Physical Requirements:
Often requires walking, standing, bending, stooping, crouching, carrying up to 50 lb, sitting, pushing and pulling, computer and phone tasks.
Working Conditions:
Often requires working outdoors, contact with public, rotating shifts, working weekends and required to carry a radio.
The South Carolina Aquarium is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Posted by ApplicantPro