- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientel
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Concierge
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Shaner Hotel Group Durham, United StatesJob DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. · Handle guest complaints ensuring guest satisfaction. · Adhere to payment, cash handling and credit policies/procedures. · Generate, print, and distribute daily reports t ...
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Hendrick Automotive Group Durham, NC, United StatesMercedes-Benz of DurhamLocation: 110 Kentington Dr., Durham, North Carolina 27713 Summary: Responsible for moving and cleaning vehicles. The Porter will perform various tasks and errands for the dealership. · Supervisory Responsibilities: This job has no direct supervisory res ...
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Hendrick Automotive Group Durham, NC, United StatesMercedes-Benz of DurhamLocation: 110 Kentington Dr., Durham, North Carolina 27713 Summary: Responsible for explaining and demonstrating vehicle features and technology to customers at the beginning of the sales process. · Supervisory Responsibilities: This job has no direct su ...
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Dukehealth Durham, United StatesDuke Signature Care, athriving concierge practice comprised of eight board certified Internists, has an opening for an experienced and motivated General Internal Medicine physician to work in the outpatient office located in the new Duke Health Center - South Durham building in t ...
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Concierge - Durham, United States - Shaner Hotels
Description
ABOUT THE TEAMShaner Hotels has an amazing opportunity at our Durham Marriott City Center, located in historic downtown Durham. We are connected to the 44,000 square foot Durham Convention Center and adjacent to the Carolina Theatre. Just minutes away from Duke University, this 190-room Marriott is a great place to begin your career within the hospitality industry.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
JOB DESCRIPTION
Provide superior guest services by handling requests and arrangements for guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
