- Carefully monitor sailing schedule to ensure timely collection of necessary documents.
- Ensure accurate processing and confirmation of customer shipping instructions; facilitate changes as required keeping all relevant internal customers informed.
- Once confirmed loaded on board, deliver final bill of loading to customer within 24-48 hours.
- Ensure availability and response to phone inquiries from all internal and external customers in a courteous and professional manner.
- Monitor other customer entry point (i.e. Outlook, Fax) for customer inquiries and respond within agreed deadlines with all relevant information.
- Possible specialized customer reports as required and established through Sales and management channels.
- Reconcile systems to ensure accuracy and ensure customer expectations met; record reasons for changes/amendments.
- Update systems as required.
- Promote compliance with US Customs and other law enforcement agencies and authorities to assist with safe and secure cargo transport.
- Not all aspects of the job are covered by the descriptions, other duties may be required.
- Position may change as the industry and technology evolve.
- High school diploma or general equivalency.
- Excellent verbal and written communication skills.
- Bilingual required (English and Spanish).
- 1-2 years of functional experience in Customer Service (retail, sales, call center, etc.), and/or Data Entry
- Experience in transportation industry is highly desired.
- Working experience with Word, Excel, Microsoft Office, and other related software.
- Verbal and written communication skills (written & verbal with emphasis on details).
- Organizational and time management skills; multi-tasking and prioritizing.
- Detail and result oriented.
-
Document Specialist
3 weeks ago
Vaco Jacksonville, United StatesVaco Staffing is looking for a Document Specialist for a large healthcare organization in Jacksonville. · Job Description · Role and Responsibilities · Outbound phone calls to providers requesting required documentation for services rendered to the work comp claimants we sched ...
-
Document Specialist
3 weeks ago
Vaco Jacksonville, United StatesVaco Staffing is looking for a Document Specialist for a large healthcare organization in Jacksonville. Job Description Role and Responsibilities Outbound phone calls to providers requesting required documentation for services rendered to the work comp claimants we scheduled at t ...
-
Document Specialist
1 week ago
Mirador Jacksonville, United StatesCompany OverviewGrounded in Wall Street and enabled by technology, Mirador combines powerful data science and deep financial expertise to provide best-of-breed financial reporting services for U/HNW investment portfolios. We are a firm in the Wealth Management industry that suppo ...
-
Document Services Specialist
2 weeks ago
CSX Corporation, Inc. Jacksonville, United States Full timeTCU Position - Union Dues are Required · Job Summary · The Document Services Specialist is responsible for printing and shipping/receiving services for the CSX Network. Responsibilities include ensuring print jobs are completed and shipped in a timely manner; mail and packages ar ...
-
Medical Document Specialist
3 weeks ago
Vaco Jacksonville, United StatesVaco Staffing is looking for a Document Specialist for a large healthcare organization in Jacksonville. · Job Description · Role and ResponsibilitiesOutbound phone calls to providers requesting required documentation for services rendered to the work comp claimants we scheduled ...
-
Norton Lilly Jacksonville, United StatesThe Logistics Customer Service /Documentation Specialist (NSA ) will be responsible for accurately and timely input of B/L details for all customer shipping instructions. Will also provide professional, quality customer service through effective use of organizational skills such ...
-
Document Specialist
3 weeks ago
Vaco Jacksonville, United StatesJob Description · Job DescriptionVaco Staffing is looking for a Document Specialist for a large healthcare organization in Jacksonville.Job DescriptionRole and ResponsibilitiesOutbound phone calls to providers requesting required documentation for services rendered to the work co ...
-
Document Specialist
3 weeks ago
Vaco Jacksonville, United StatesVaco Staffing is looking for a Document Specialist for a large healthcare organization in Jacksonville. · Job Description Role and ResponsibilitiesOutbound phone calls to providers requesting required documentation for services rendered to the work comp claimants we scheduled at ...
-
Document Specialist
3 weeks ago
Mirador Jacksonville, United StatesCompany Overview · Grounded in Wall Street and enabled by technology, Mirador combines powerful data science and deep financial expertise to provide best-of-breed financial reporting services for U/HNW investment portfolios. We are a firm in the Wealth Management industry that s ...
-
Norton Lilly International Jacksonville, FL, US, United StatesThe Logistics Customer Service /Documentation Specialist (NSA) will be responsible for accurately and timely input of B/L details for all customer shipping instructions. Will also provide professional, quality customer service through effective use of organizational skills such a ...
-
Document Control Specialist/Admin Support
1 week ago
ResourceMFG Jacksonville, United Statessummary Manufacturing company in Carlsbad is in need of a Document Control Specialist. Someone that manage administrative tasks associated with compliance-related recordkeeping, purchasing, customer management, and quality assurance. This is a dual role supporting the Quality Ass ...
-
Saint Vincent's Medical Center Riverside Jacksonville, FL, United StatesClinical Documentation Improvement RN Specialist · Details · * Department: Total Quality Management · * Schedule: Full Time, Day Shift, Monday - Friday, 8am - 4:30pm · * Hospital: Ascension St. Vincent's Riverside · * Location: Jacksonville, FL · This is a remote position. · Ben ...
-
Clinical Documentation Improvement RN Specialist
2 weeks ago
Saint Vincent's Medical Center Riverside Jacksonville, FL, United StatesTotal Quality Management · * Schedule: Full Time, Day Shift, Monday - Friday, 8am - 4:30pm · * Hospital: This is a remote position. · Various health insurance options & wellness plans · Retirement benefits including employer match plans · Long-term & short-term disability · Emplo ...
-
Part-Time Jr. Document Specialist
1 week ago
iCapital Jacksonville, United States Part timeiCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth cli ...
-
Service Desk Specialist
3 weeks ago
RightClick Jacksonville, United StatesOne of our biggest clients in the healthcare industry is making strides in a number of specialized practices. They are committed to providing top care and their rapid growth is a sign of their success. They are looking to take on a Service Desk Specialist who will provide over th ...
-
Service Desk Specialist
2 days ago
RightClick Jacksonville, United StatesOur client is a prominent company specializing in marine transportation, ship docking, and more. They offer a wide range of towing services and have a strong presence in multiple ports across the nation. They are committed to providing top care and their rapid growth is a sign of ...
-
Support Services Specialist
1 week ago
City of Jacksonville Jacksonville, United StatesThe Jacksonville Public Library is actively seeking a Support Services Specialist. This is professional library work performing library systems applications support or digitized library collections support or collection development support or cataloging support. · Open Requiremen ...
-
IT Service Desk Specialist
1 week ago
C4 Technical Services Jacksonville, United StatesJob Description · Job DescriptionIT Service Desk Specialist · Duration: 6 Months · Description · Technology Specialists respond to and diagnose problems through discussion with users including problem recognition, research, isolation and resolution steps. Responsible for safegua ...
-
Client Service Support Specialist
2 days ago
Pyramid Consulting, Inc Jacksonville, United StatesImmediate need for a talented Client Service Support Specialist. This is a 06+months contract opportunity with long-term potential and is located in Jacksonville, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Rang ...
-
Service Center Specialist
4 weeks ago
Xylem Jacksonville, United StatesWe're Hiring for a Service Center Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most ...
Logistics Customer Service/Documentation Specialist - Bryceville, United States - Norton Lilly
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
The Logistics Customer Service /Documentation Specialist (NSA) will be responsible for accurately and timely input of B/L details for all customer shipping instructions. Will also provide professional, quality customer service through effective use of organizational skills such as: sales and product knowledge, administration, and operations to both external and internal customers. The position supports all aspects of logistics documentation and customer service for National Shippings customers. Other duties include but are not limited to:
Requirements:
Working Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking, standing, carrying light items such as papers, books, or packages of up to 25 pounds. Should be able to hear and speak clearly using phone/headset to communicate with customers; be able to navigate, view and enter information into the computer. Must be able to work flexible shifts including evenings & weekends, on call as needed.
Compensation details: Yearly Salary
PIbd943d67ef7a