emergency medical services program specialist - Pennsylvania, USA, United States - Commonwealth of Pennsylvania

Description

Emergency Medical Services Program Specialist

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Emergency Medical Services Program Specialist

Salary

$64, $98,661.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number


CS
Department

Department of Health

Division

HL Bur of Emgcy Med Srvs

Opening Date

05/01/2024

Closing Date

5/14/2024 11:59 PM Eastern

Job Code

39430

Position Number

Union


AFSCME
Bargaining Unit

A4

Pay Group

ST08

Bureau / Division Code

Bureau / Division

Bureau of Emergency Medical Services

Worksite Address

1310 Elmerton Ave

City

Harrisburg, Pennsylvania

Zip Code

17110

Contact Name

Shandy Perlman

Contact Email

• Description
• Benefits
• Questions

THE POSITION

Are you committed to ensuring the safety of the citizens of Pennsylvania? Do you possess knowledge of the compliance rules governing the Emergency Medical Services (EMS)? The Pennsylvania Department of Health is searching for an Emergency Medical Services Program Specialist.

The employee in this position is responsible for ensuring clinical and regulatory compliance, including complaint investigation and criminal history reviews for the commonwealth wide EMS system through the Bureau of EMS.

This is a fantastic opportunity to put your interests and skillset to great use while earning a great salary and benefits.

Apply today and take the first step in your exciting new career with the Commonwealth of Pennsylvania


DESCRIPTION OF WORK

Duties assigned in this position include but are not limited to receiving and evaluating complaints and allegations of potential violations of the EMS Act, rules and regulations, protocols, and scope of practice.

You also maintain accurate and complete case files, develop reports, conduct investigations and interviews, and present completed investigations as a case review with proposed courses of action including disciplinary actions.

Other duties include providing guidance to regional councils on regulatory compliance issues, providing decisions on criminal history and complaint investigations, processing certification applications, and conducting inspections.

The employee in this position reports to the System Operations Program Manager.

Interested in learning more? Additional details regarding this position can be found in the position description \) .


Work Schedule and Additional Information:

• Full-time employment, 37.5-hour work week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
• Telework:

You may have the opportunity to work from home (telework) full-time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

• Free parking
• Salary:

In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY


QUALIFICATIONS

Minimum Experience and Training Requirements:

• Five years of professional experience planning, developing, evaluating or operating an emergency medical service program or providing EMS certified training or administering a college EMS training program;or
• Two years of professional experience planning, developing, evaluating or operating an emergency medical services program, or providing EMS certified training or administering a college EMS training program; and a bachelors degree in health policy and administration, economics, statistics, public or business administration, emergency medicine, nursing or a related medical field;or
• Three years of professional experience planning, developing, evaluating or operating an emergency medical services programs, or providing EMS certified training or administering a college EMS training program; and an associate degree in health policy and administration, economics, statistics, public or business administration, emergency medicine, nursing or a related medical field; or
• Four years of professional experience planning, developing, evaluating or operating an emergency medical services program or providing EMS certified training or administering a college EMS training program; and 30 credits in health policy and administration, economics, statistics, public or business administration, emergency medicine, nursing or a related medical field.

Other Requirements:

• You must meet the PA residency requirement ) . For more information on ways to meet PA residency requirements, follow the link ) and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and a criminal history report.

How to Apply:

• Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at ra-cs- .

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.


EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/testoncefor this posting.
• Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo )

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S.

holidays, as well as flexible work schedules and work-from-home opportunities.

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good.

As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little extras that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please and click on the benefits box.

*Eligibility rules apply.

01

How many years of full-time professional experience do you possess planning, developing, evaluating or operating an emergency medical services program?

• 5 or more years
• 4 to less than 5 years
• 3 to less than 4 years
• 2 to less than 3 years
• Less than 2 years
• None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below.

The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision.

If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time professional experience do you possess providing EMS certified training?

• 5 or more years
• 4 to less than 5 years
• 3 to less than 4 years
• 2 to less than 3 years
• Less than 2 years
• None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below.

The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision.

If you claimed you do not have experience, type N/A in the text box below.

05

How many years of full-time professional experience do you possess administering a college EMS training program?

• 5 or more years
• 4 to less than 5 years
• 3 to less than 4 years
• 2 to less than 3 years
• Less than 2 years
• None

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below.

The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision.

If you claimed you do not have experience, type N/A in the text box below.

07

What level of conferred degree do you possess in health policy and administration, economics, statistics, public or business administration, emergency medicine, nursing or a related medical field?

If you are claiming a college degree, you must attach your transcripts for this education to be considered in the eligibility decision.

Unofficial transcripts are acceptable.

If you answer yes to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation.

For more information on foreign education credentials, please click on Other Information.

• A master's degree or higher
• A bachelor's degree
• An associate's degree
• None

of the above

08

Have you completed 30 graduate credits or more towards a graduate degree in health policy and administration, economics, statistics, public or business administration, emergency medicine, nursing or a related medical field?

If you answer yes to this question, you must attach your transcripts for this education to be considered in the eligibility decision.

Unofficial transcripts are acceptable.

If you answer yes to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation.

For more information on foreign education credentials, please click on Other Information.

• Yes
• No

09

CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored.

They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position.

Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification.

Youmustcomplete the applicationandanswer the supplemental questions.

Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty.

If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.

The Level of Performance you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.

In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page ) .

• Yes

10

WORK BEHAVIOR - DEVELOP POLICIES AND MONITOR PROGRAM COMPLIANCE

Develop procedures and policies based on interpretations of newly promulgated state and federal laws to ensure compliance of EMS systems, including categorization of facilities, patient transfer, drug control, etc.

Analyze data and information to determine whether emergency medical services programs are in compliance with standards and regulations in accordance with federal, state and local laws and titles, e.g.

Title 35.

Conduct studies, surveys and deficiency reviews of various types of emergency medical services; analyze the survey data; and compile, maintain and analyze statistics of patient care records provided by licensed ambulance services to ensure clinical and regulatory compliance.

Monitor implementation of EMS programs through on-site evaluation and telephone discussions, and provide technical assistance to regional personnel concerning implementation of EMS programs to ensure compliance.

Levels of Performance

Select the Level of Performance which best describes your claim.

• A. I have professional experience related to this work behavior by developing policies and procedures; analyzing data to ensure compliance with federal, state, and local laws; compiling data and analyzing services of emergency medical services programs; conducting studies, surveys and deficiency reviews; and monitoring emergency medical services programs. I often provide guidance to others in conducting the above functions.
• B. I have professional experience related to this work behavior by assisting in developing policies and procedures and analyzing data and emergency medical services to ensure compliance with federal, state and local laws. I often seek guidance from others more experienced than I am.
• C. I have no experience related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• Your specific duties and responsibilities

12

WORK BEHAVIOR - PREPARE EMERGENCY MEDICAL SERVICES PLANS

Develop, review, refine and evaluate local, regional, or state emergency medical plans which include needs assessment data, location and number of services in a region of the state, operational data, as well as addressing individual facets of the plan such as sufficient basic life support units, staffing, etc.

Levels of Performance

Select the Level of Performance which best describes your claim.

• A. I have professional experience related to this work behavior by developing, reviewing, refining and evaluating local, regional or statewide emergency medical services plans which included performing assessments, policy development and assurance (enforcing statutes, ensuring there is available and appropriate care and competent work force, etc.) to determine number of services in an area.
• B. I have professional experience related to this work behavior which included drafting a section of an emergency medical services plan; OR assisting in developing emergency medical services plans.
• C. I have no experience related to this work behavior

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• Your specific duties and responsibilities

14

WORK BEHAVIOR - PREPARE REPORTS AND RECOMMENDATIONS

Prepare written reports of emergency medical services activities, documenting results of findings and deficiencies in identified areas; and recommending corrective action which includes conditional or provisional approval, or suspension of program areas including clinical education, preparedness and emergency medical services operations.

Levels of Performance

Select the Level of Performance which best describes your claim.

• A. I have professional experience related to this work behavior such as preparing reports which included documenting findings and deficiencies in identified areas and recommending corrective action. This includes accountability for the underlying concepts, organizational presentation of facts and technical accuracy for the final materials.
• B. I have professional experience in this work behavior by assisting the principal authors in conducting research and/or documenting information to support technical reports; OR I have had responsibility for an aspect of the work behavior, e.g., writing and preparing a segment of a report.
• C. I have successfully completed college coursework related to this work behavior such as technical writing, report writing, or non-fiction writing.
• D. I have no experience related to this work behavior.

15

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The types of correspondence you prepared and distributed
• Your specific duties and responsibilities

16

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below.

If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

17

WORK BEHAVIOR - COORDINATE, DEVELOP AND CONDUCT EMS PROGRAMS

Coordinate emergency medical services (EMS) programs based on prepared guidelines for local, regional, statewide or federal emergency medical services for day-to-day operational activities to ensure all EMS programs comply with statutory mandates.

Develop and/or conduct EMS programs such as updates to rules and regulations, quality assurance, information management, communications systems (radio systems, FRED, etc.), disaster response, licensing and certification (e.g., Emergency Medical Technicians, Paramedics, Emergency Responders, etc.)

Levels of Performance

Select the Level of Performance which best describes your claim.

• A. I have professional experience related to this work behavior by organizing EMS programs for emergency and public health staff. This includes researching and coordinating EMS programs and/or developing EMS programs and conducting presentations.
• B. I have professional experience related to this work behavior by assisting in conducting research and/or documenting information to support EMS presentations conducted by others; OR presenting EMS programs developed by others; OR preparing and conducting a segment of an EMS program with guidance from others more experienced than I am.
• C. I have experience conducting training not related to EMS programs.
• D. I have successfully completed coursework or training related to this work behavior such as public speaking, speech and communications, or a related area.
• E. I have no experience related to this work behavior.

18

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The name and type of school/facility where you gained this experience
• Your specific duties and responsibilities

19

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below.

If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website