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    Help Desk Specialist - Cleveland, United States - Emerald Resource Group

    Emerald Resource Group
    Emerald Resource Group Cleveland, United States

    3 weeks ago

    Default job background
    Transportation / Logistics
    Description

    Entry or Junior level Windows Support Analyst

    Systems Administrators or Networking folks will work as well.

    Cleveland, Ohio

    East side suburbs

    Direct Hire/Salaried position - Up to 65K

    This position requires that the person is currently living in, or moving back to, NE Ohio.

    US Citizen or current Green Card holders only can be considered.

    Required:

    -Local to NE Ohio

    • Minimum of 1-2 years experience managing desktop and system infrastructure within Microsoft environment.
    • Working tickets for Tier1, 2 and escalation to proper colleagues for higher level incidents
    • Strong internal business communication
    • Must have VMWare hands on experience (or similar virtualization
    • Must have hands on experience troubleshooting Cisco routers/switches
    • Configuration from scratch is best, but from templates will do just fine.

    Nice to have:

    • Hands-on SCCM, patching, and administration
    • ERP support experience ( ex. Netsuite, IFS, Dynamics etc.)
    • Windows server hands on professional experience
    • Knowledge of router and switches and the ability to learn configuration
    • VMWare, virtualization, and on premises administration

    This is a great and stable opportunity for a network and systems analyst. The company has experienced double digit growth over the last 6 years with no sign of subsiding. The company is over 80 years old and updating our technology and talent is a major factor in our growth. You must possess work experience in this field to be considered. Learning and handling Windows and Microsoft systems is the main driver for this role. Expansion in the company size, client base, and I.T. team make this role very attractive. Knowledge and experience within Windows, Cisco, VoIP, and wireless access points will get you an audience.

    Please send your resume and call me direct (the best candidates always do both).

    Tom Gaebelein

    Direct

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