EPIC Trainer - Tyler, TX, United States - CHRISTUS Health

Description

The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s). They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.

Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean
Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
Work with the provisioning team to assure associates have completed the appropriate training before access is granted
Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)
Complete job shadows, deliver training, support, and build confidence for end users
Ability to test and troubleshoot the Training and build environment
Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards
Models/mentors and trains team members within their own training team
Works under minimal supervision, uses independent judgment requiring analysis of variable factors
Collaborates with senior team members to develop/validate methods and teaching techniques
Solves or escalates operational problems to senior team members and management
Preferred experience with adult learners, in-person, and virtual training
Two + years of experience with education,EPIC end user, or related field required.
Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred
Experience in instructional design, training, using Epic system preferred
Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word
Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required
Proven track-record of successfully delivering projects on time and within budget
Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager)
Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)

Full Time

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