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    Application Trainer - longview, United States - CHRISTUS Health

    CHRISTUS Health background
    Description
    The Credentialed Trainer I is responsible for training delivery, support, and all related tasks associated with their assigned application(s). They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.

    Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
    Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
    Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support
    Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean
    Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
    Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas
    Work with the provisioning team to assure associates have completed the appropriate training before access is granted
    Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)
    Complete job shadows, deliver training, support, and build confidence for end users
    Ability to test and troubleshoot the Training and build environment
    Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards
    Work under minimal supervision
    Elevate questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments
    Preferred experience with adult learners, in-person, and virtual training
    Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred
    Experience in instructional design, training, using Epic system
    Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
    Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word
    Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required
    Proven track-record of successfully delivering projects on time and within budget
    Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager)
    Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)

    Full Time

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