- Planning and Coordination: Develop and implement transportation strategies and plans to meet the organization's objectives. This includes determining the most effective transportation routes, modes of transportation (e.g., trucking, shipping, LTL, etc.), and scheduling shipments.
- Fleet Management: Manage a fleet of vehicles (trucks, vans, or other transportation equipment), ensuring they are well-maintained, compliant with regulations, and utilized efficiently. This may involve organizing regular inspections and maintenance schedules.
- Budgeting and Cost Control: Create and manage transportation budgets, monitor expenses, and identify opportunities for cost optimization without compromising service quality.
- Regulatory Compliance: Stay up to date with transportation laws and regulations, ensuring that all transportation activities, including driver and vehicle compliance, meet legal requirements. Maintains Department of Transportation files and records; updates files, and arranges for renewals of driver physical, testing, etc. Ensures drivers adhere to DOT Hours-of-Service regulations and logbook requirements.
- Safety and Risk Management: Implement safety procedures and guidelines for transportation activities, emphasizing the importance of driver safety and accident prevention. Address and mitigate potential risks associated with transportation operations. Plan and direct safety campaigns and ensure driver attendance at all safety meetings.
- Data Analysis and Reporting: Utilize transportation management systems and other tools to gather data on transportation performance and create reports for management. Analyze transportation metrics to identify areas for improvement.
- Problem-solving: Address transportation-related issues and incidents promptly, finding efficient solutions to minimize disruptions to delivery schedules or customer service.
- Team Management: Manage a team of drivers and provide leadership, training, and support to enhance team performance. Train and develop driver team, conduct drive ride alongs, and administer performance reviews.
- Continuous Improvement: Identify opportunities for process improvement and implement best practices to optimize transportation operations.
- Customer Service: Work closely with customer service teams to ensure that transportation operations meet customer expectations and resolve any transportation-related customer issues.
- Transportation Operations Knowledge: In-depth understanding of transportation modes and their respective regulations, as well as familiarity with logistics and supply chain management principles.
- Regulatory Compliance: Knowledge of transportation laws and regulations at local and national levels to ensure full compliance and avoid legal issues.
- Financial Acumen: Ability to create and manage budgets, analyze transportation costs, and identify opportunities for cost optimization without compromising service quality.
- Problem-Solving Skills: Aptitude for identifying and addressing transportation-related issues promptly and efficiently, often under time-sensitive and high-pressure situations.
- Leadership and Team Management: Strong leadership qualities to manage a team of drivers, providing guidance, support, and fostering a positive work environment.
- Vendor and Supplier Management: Ability to negotiate contracts, manage relationships with carriers and vendors, and ensure smooth coordination with external partners.
- Safety Management: A strong commitment to safety and the ability to implement safety protocols, training programs, and risk management strategies to ensure driver and cargo safety.
- Communication Skills: Effective communication with internal teams, external partners, and customers to provide clear instructions, address concerns, and maintain strong relationships.
- Time Management: Skill in prioritizing tasks, meeting deadlines, and managing multiple transportation operations simultaneously.
- Customer Service Orientation: A focus on delivering high-quality service to customers, meeting their needs and resolving any transportation-related issues promptly.
- Adaptability and Flexibility: The capability to adapt to changing circumstances, such as weather conditions, unexpected delays, or shifting market demands.
- Continuous Improvement Mindset: Willingness to seek out and implement process improvements to enhance transportation efficiency and performance.
- Bachelor's degree in Logistics, Supply Chain Management, or Transportation Management; extensive experience will be considered in lieu of degree.
- Minimum 5 years of experience managing drivers.
- Minimum 5 years of experience as a delivery driver and ability to drive as a backup driver with an active CDL A.
- Proficiency in TMS and GPS systems, and other relevant technologies to enhance efficiency and monitoring.
- Proficiency in utilizing TMS systems and other tools to gather and analyze data and use insights to make informed decisions.
- Frequent exposure to moving mechanical parts, fumes or airborne particles, and outside weather conditions.
- Occasional exposure to high, precarious places; toxic or caustic; and vibration.
- Moderate noise level.
- Able to hear and speak on telephone.
- Dexterity of hands and fingers to operate keyboard, mouse and other technical instruments.
- Ability to stand, walk, sit, stoop, kneel, crouch, climb, balance, and/or crawl.
- Regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift/move 100 pounds or more.
- Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
This is not intended to be an all-inclusive list; other duties may be required. These duties and responsibilities are subject to change at any time.
Do you have the following qualifications?
Your education & experience should be similar to:
Working conditions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The required physical abilities to perform this job:
Employees are our greatest assets. That's why we offer benefits like medical, dental and vision plans, paid time off, 401(k) plans and discounts on pet products.
