SUMMER 2024 Conference Desk Staff - Lookout Mountain, United States - Covenant College Students

Covenant College Students Lookout Mountain, United States

6 days ago

Description

THIS IS A 2024 SUMMER POSITION LASTING FROM MAY 5th THROUGH AUGUST 28th.

We are filling full time and part time positions.

Qualifications for Position:

High School Diploma preferred
One year of customer service experience is desirable
Friendly personality and exhibits politeness when dealing with people and maintain a neat appearance
Professional communication and organizational skills essential
Flexible work schedule required, including weekends

Physical Requirements:

Able to stand for extended periods of time
Able to stoop and bend
Able to lift or move 25-50 lbs

Expected Duties and Responsibilities:

Greet guests pleasantly and enthusiastically, using their name when possible
Answer all incoming calls, in-person inquiries, and general questions about conference events, facilities, and outlet hours of operation
Follow all procedures to complete check-ins and checkouts of conference guests and summer housing students
Complete daily Conference Desk checklist
Graciously handle and follow up on all concierge requests
Politely remind campers and conference guests of proper behavior and conference expectations when necessary
Effectively communicate verbally and in writing with coworkers, supervisors, other departments, guests, and the Summer Residence Director
Stock, distribute, and manage amenity and supplies inventories
Maintain a clean and organized Scots Desk and Carter Lobby area
Report any observed maintenance or security concerns
Understand and adhere to all safety and emergency response procedures
Attend regular meetings with supervisors and other management as required
Complete any special projects, duties, or tasks as assigned

Work Habits (with the alignment of Core Values)

The College asks from its staff members the following fundamental work habits:

Do good work. (Service, Diligence, Faithfulness)
Take ownership of your job. (Selflessness, Diligence, Resourcefulness, Enterprising, Creative)
Be punctual. (Service, Diligence, Integrity, Faithfulness)
Dress professionally and appropriately for your job. (Humility)
Make suggestions when appropriate. (Resourcefulness, Enterprising, and Creative)
Communicate openly and honestly. Seek to resolve differences in accordance with the scriptural patterns summarized in the Staff Manual policy on Fair Treatment as well as the Grievance and Appeals Procedure. (Integrity, Faithfulness)

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

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