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    Front Desk Patient Coordinator - Los Angeles, United States - 360 Orthodontics

    360 Orthodontics
    360 Orthodontics Los Angeles, United States

    4 weeks ago

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    Description
    Job Description

    Job Description


    Benefits:
    Life AD&D insurance
    Long Term Disability insurance
    Medical insurance
    Dental insurance
    Vision insurance

    360 Orthodontics is looking for a detail-oriented, customer-focused Patient Coordinator for our Westwood (Los Angeles) location


    Part time schedule:
    First 4 Tuesdays, Wednesdays, and Fridays and two Saturdays.

    Employees are eligible for our Insurance Benefits program after 60 days of employment.

    Additional hours may be available on non-patient days.

    We Value Team Members Who:
    Show up consistently and on-time.
    Get along well with others and have a supportive, team-player attitude.
    Possess a strong attention-to-detail and desire to get things done accurately.
    Adapt well to a fast-paced environment where changes occur frequently.

    Some Benefits We Offer:
    Insurance Benefits program for eligible employees.
    Paid sick leave for eligible employees.
    Orthodontics care included Need braces? Our qualified team members receive complimentary orthodontics treatment.
    We will provide training on our practice management software, computer systems, and other tools.

    Requirements:
    Strong oral and written English skills
    High school diploma
    Be a US citizen or be authorized to work in the United States
    Detail oriented
    Customer focused
    Able to cope well with fast-paced environments

    Desired:
    Bilingual (Spanish) highly preferred

    Duties:
    Greet patients
    Register new patients according to established office protocols
    Assist patients to complete all necessary forms and documentation
    Verify and update patient information
    Inform patients of dental office procedures and policy
    Move patients through appointments as scheduled
    Enter all relevant patient information into data system
    Maintain and manage patient records in compliance with privacy and security regulations
    Maintain and manage leads and schedule consultations
    Answer and manage incoming calls
    Respond and comply to requests for information
    Schedule patient appointments
    Confirm upcoming appointments and recalls according to office protocol
    Check daily appointment schedule
    Arrange patient charts for next day appointments
    Fill in cancellations and no-shows
    Organize referrals to other medical specialists
    Dispatch lab work appropriately
    Collect and receipt payments from patients at time of treatment
    Inform patients of financial treatment plan options
    Arrange payment schedule with patients
    Arrange supporting documents for insurance claims
    Sort and distribute incoming and outgoing postal mail
    Update patient education materials
    Maintain a professional reception area
    Safeguard patient privacy and confidentiality
    Participate in off-site health fairs and other company sponsored events
    Perform other clerical/office duties as assigned'

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