Patient Care Coordinator - Calexico, United States - Spine & Sport Physical Therapy

Spine & Sport Physical Therapy

Verified Company

Calexico, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Spine & Sport Physical Therapy is looking for a Patient Care Coordinator to join our growing company Patient Care Coordinators of all levels of experience are encouraged to apply.

We offer competitive hourly rates, commensurate with experience, as well as monthly performance bonuses.

Bilingual English/ Spanish preferred.

Comprehensive Benefits Include:

Medical, dental, vision and life insurance
Paid time off and paid company holidays
401k plan with company match
Unique profitsharing opportunity via an Employee Stock Ownership Plan (ESOP) that gives our employees ownership interest in the company

Duties and Responsibilities:

Patient Care Duties (70%)_
Enhance the patient experience through all touchpoints;
Greet and check in patients upon arrival by following the intake procedure;
Communicate compassionately and professionally with all patients, referral sources, and fellow Spine & Sport associates;
Provide excellent customer service to all referral sources;
Monitor of new referrals and call to schedule daily;
Schedule patients' visits according to the frequency and duration according to the patient's Rx, authorization, or the Physical Therapist's recommendation;
Follow patient 'No Show' procedure;
Prepare and process medical records requests within 48 hours; and
Retrieve and process mail/faxes daily.

Administration (25%)

Ensure completion of the Front Office Success checklist daily;
Organize front office administrative processes;
Update patients' electronic charts with all personal and case information, communication logs, and scan/upload patients' paper documents;
Collect and log copays/coinsurances for patient visits on date of service; and
Maintain uptodate copies of all administrative forms.

Public Pay Range:
$18-$25/hr