- California resident.
- 9/10 out of 10 in communication.
- 3 or more years as a Technical Supervisor that has either done SYSTEMS or NETWORKING (prefer candidates with a little bit of both in their career).
- 5+ years' experience in IT administration and vendor management.
- Working knowledge of basic systems like Active Directory, Windows servers, and networking basics.
- Proficiency in using IT management tools and software.
- Familiarity with IT procurement and budgeting processes is a plus.
- Preferred certified in Microsoft technologies like Azure Cloud and TEAMS
- This role is to assist and take some of the Infrastructure Operations Manager workload to free him up for project related work. This role is not to manage his team.
- Teams consist of 3 Systems Admin.'s and 3 Network Engineers. Tenured team, 1 guy 17 years and another 12 years.
- "Heat" is their ticketing system. This person will analyze incoming tickets, assign them to the appropriate engineer. You need to know the teams workload to assign tickets accordingly. Deal with end-users on some ticket requests for clarity to make sure it's assigned to the right engineer.
- Work with vendors on quotes.
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California residents only, REMOTE, Technical Supervisor of IT Infrastructure - New York, United States - Prosum
Description
ONLY FOR CALIFORNIA RESIDENTS. PAY IS W2, not accepting candidates with visa restrictions that require pay in c2c/corp.
No less than a 6 month contract. Remote, however will need to be on-site for team meetings once every two/three months. Client will fly the candidate down for the day (Long Beach).
MUST HAVES:
As the Technical Supervisor for our IT Infrastructure team, you will play a crucial role in providing administrative support for the daily operations of the team. You will be responsible for interacting with vendors, managing renewals, addressing service request/incident tickets, participating in RFP (Request for Proposal) demos, and performing other day-to-day administrative tasks to ensure the efficient functioning of our IT infrastructure.