- Data Analytics is a cross-functional team that works hand-in-hand with all of the other business teams (Go-to-market Marketing, Sales, Success & Support, Product) and also interacts with the dev teams.
- Our core role is to ensure that data flows accurately and efficiently across all of these teams and the tools they use to maintain and improve our data stack.
- In addition to this, we build complex data models and perform data analysis to provide insights.
- The Data Analytics team is also in charge of building data products that maximize each team's efficiency: lead qualification models, optimizing deal routing, predicting churn, automated lead enrichment, etc.
- Business Intelligence helps the rest of the company by providing insights into performance and by giving them the resources needed to achieve their goals. This includes things like providing or editing data marts, helping build dashboards, and more.
- Analytics Engineering is responsible for the management and maintenance of the Data Platform, including all data pipelines and assets. Their primary goal is to ensure that accurate and easily accessible data is provided at scale to end users. They also play a key role in advising and training Data Analysts on analytics best practices and maintaining up-to-date documentation and knowledge sharing.
- Design and implement data models that organize and structure data for analytical purposes.
- Ensure that data is clean, well-structured, and ready for visualization, exploration, and analysis.
- Implement data monitoring and alerting systems to proactively identify and address data issues.
- Create and maintain documentation that enhances understanding and utilization of data assets.
- Share knowledge with team members to promote a data-driven culture within the organization.
- You have 3+ years of hands-on experience as an analytics engineer or equivalent.
- 3+ years of experience in data modeling and data warehouse architecture, with solid SQL experience. You care about writing good and clean SQL, with an emphasis on readability and performance.
- 2+ years of experience with the modern data stack (ETL / Warehouse / dbt / BI/documentation), creating data products within a data warehouse environment to meet business goals.
- You have a natural fit for both technical and business challenges. We are building technical solutions to solve business-oriented challenges, so strong business acumen is needed for the role.
- You are always learning and staying informed about new tools and practices. At the speed at which the ecosystem is evolving, it is essential to stay on top of things and always look for new ways to improve our work.
- You love working with a wide range of data sources and stakeholders from operational and product teams.
- You pay attention to detail, with strong organization and prioritization skills, comfortable switching gears and moving between projects seamlessly.
- Storage: BigQuery
- Transformation: DBT
- BI tools: Periscope
- Data Activation: Hightouch, Segment
- Data Monitoring: Datafold, Metaplane
- Project management: Linear, Notion
- Data ingestion: Airbyte, Segment, Fivetran
- GCP products (Compute Engine, Cloud Functions, Cloud Run, PubSub ...)
- CI/CD: GitHub Action & GitLab
- Meet your manager, Elliot, Data Analytics Manager: get to know each other and set yourself up for success in this process
- Do a take-home case study where we don't ask you to solve our problems, but we look for your creative insights. It's the perfect time to show off what you know
- Case study review with Elliot, brainstorm and elaborate on key points
- Meet Axelle, Head of Data Analytics at Gorgias. This is a good time to ask difficult questions and see if we are a good match for you
- 5-week vacation
- Paid sick leave
- 6 weeks full remote/year
- Paid parental leave (16 weeks)
- MacBook Pro
- Monthly lunch stipend of $300
- Health insurance with up to 100% of premiums paid for employees - Anthem explore our plans
- Retirement: Gorgias contributes to your 401k 100% of the first 3% of deferred W-2 income, 50% of the next 2% of deferred W-2 income.
- Get up to $700 to set up your workstation at home (working from home should feel breezy)
- Get up to $2000 of learning material and wellness support per year This includes $1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a $500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
- Every quarter, we organize an online company-wide summit to discuss where we're going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats
- Raised our Series C for $30M in 2022: TechCrunch Article ←
- We went from 0 to 10,000+ merchants using our platform since 2016
- We have a 4.7 rating on Glassdoor & 4.7 Comparably culture score
- What our customers are saying:
- Other positions:
- Discover the Gorgias Platform
- Learn about our Compensation Policy
-
Senior Analytics Engineer
3 days ago
ELC Beauty LLC New York, United StatesDUTIES:Develop scalable systems to expand reporting capabilities, facilitate ad hoc analysis, and improve data-driven decision-making at all levels of the business. Utilize code (SQL, python, etc.) and apply statistical and engineering expertise to solve business reporting proble ...
-
Lead Analytics Engineer
3 days ago
Current New York, United StatesLead Analytics Engineer · About Current · Current is a leading U.S. fintech serving people who have been overlooked by traditional banks and one of the fastest growing companies with nearly 4 million members. Headquartered in NYC, our results-driven environment enables us to bui ...
-
Data Analytics Engineer
4 days ago
Planet Technology New York, United StatesData Analytics Engineer - Fulltime Job - Hybrid in NYC - Must live local to NY to Apply · ONLY LOCAL TO NY Candidates APPLY Please · $145-160k · NO C2C - Must be able to work without sponsorship · Data Analytics Engineer - Experienced MS Power Platform Specialist to develop analy ...
-
Staff Analytics Engineer
3 days ago
Warner Bros. Discovery New York, United States Full timeWelcome to Warner Bros. Discovery... the stuff dreams are made of. · Who We Are... · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of i ...
-
Senior Analytics Engineer
1 week ago
Cybersyn New York, United StatesAbout Cybersyn · Cybersyn is a new DaaS (data-as-a-service) company, backed by Sequoia, Coatue, and Snowflake. Our mission is to make the world's economic data transparent to governments, businesses, and entrepreneurs and enable a new generation of decision makers. We acquire un ...
-
Data Engineer, Analytics
3 days ago
Meta Platforms, Inc. New York, United StatesCompany: META PLATFORMS, INC. (f/k/a Facebook, Inc.)Job Title: Data Engineer, AnalyticsJob Code: REQ Job Location: New York, New YorkJob Type: Full-time, 9am - 6pm, 40 hours a week, Monday - FridaySalary: $175,420.00/year to $196,900.00/year + bonus + equity + benefits. Individua ...
-
Senior Analytics Engineer
3 days ago
Engage Recruiting New York, United StatesJob Description · Job DescriptionOur client is seeking an experienced Analytics Engineer to join our data product team, contributing to our core company vision. Their focus is on developing products that merge multiple public and proprietary data sources to measure economic trend ...
-
Senior Analytics Engineer
3 days ago
Justworks New York, United StatesWho We Are · At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our peop ...
-
Analytics Engineer I
1 week ago
Oscar Health New York, United StatesHi, we're Oscar. We're hiring an Analytics Engineer I to join our Data team. · Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we ...
-
Analytics Engineer II
2 days ago
Oscar Health New York, United StatesJob Description · Job DescriptionHi, we're Oscar. We're hiring an Analytics Engineer II to join our Data Science team. · Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to creat ...
-
Staff Analytics Engineer
1 week ago
MongoDB New York, United StatesThe worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database p ...
-
FCC Analytics Engineer
5 days ago
Valley National Bancorp New York, United StatesJob Overview · The FCC Analytics Engineer is responsible for managing data pipelines, maintaining Business Intelligence dashboards, and optimizing overall data workflow efficiency within the Financial Crimes Compliance department. Responsibilities also include interacting with c ...
-
Director of Analytics Engineering
1 week ago
Algolia New York, United StatesRole Overview · Algolia uses data to support, empower, and amplify our R&D (product development), Marketing, Sales, Support, Finance, and other teams. We are actively looking for a Senior Director of Data & Analytics Engineering to play a multi-functional leadership role. Youll ...
-
Analytics QA Engineer
1 week ago
Paramount New York, United StatesOVERVIEW & RESPONSIBILITIES · Data plays a central role at Paramount Streaming, and as part of the Data & Insights Group (DIG), our Measurement Operations (MOPS) team plays a crucial part in the success of our streaming products It drives business, product, and operational decisi ...
-
Analytics Engineer II
1 week ago
Oscar Health New York, United StatesHi, we're Oscar. We're hiring an Analytics Engineer II to join our Data Science team. · Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance co ...
-
Analytics Engineer II
1 week ago
Public New York, United States Full timeAbout Public · Public is an investing platform that makes building a multi-asset portfolio fast, frictionless, and secure. Members can trade stocks, options, bonds, crypto, ETFs, and alternative assets—all in one place. Alongside its robust suite of investing tools, Public offers ...
-
Sr. Analytics Engineer
4 weeks ago
WARNERMEDIA New York, United States Full timeEvery great story has a new beginning, and yours starts here. · Welcome to Warner Bros. Discovery... the stuff dreams are made of. · Who We Are... · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to ...
-
Analytics QA Engineer
1 week ago
Paramount New York, United StatesOVERVIEW & RESPONSIBILITIES · Data plays a central role at Paramount Streaming, and as part of the Data & Insights Group (DIG), our Measurement Operations (MOPS) team plays a crucial part in the success of our streaming products It drives business, product, and operational decisi ...
-
Analytics QA Engineer
1 week ago
CBS Corporation New York, United States Full timeOVERVIEW & RESPONSIBILITIES · Data plays a central role at Paramount Streaming, and as part of the Data & Insights Group (DIG), our Measurement Operations (MOPS) team plays a crucial part in the success of our streaming products It drives business, product, and operational decisi ...
-
Analytics QA Engineer
1 week ago
CBS Corporation New York, United States Full timeOVERVIEW & RESPONSIBILITIES · Data plays a central role at Paramount Streaming, and as part of the Data & Insights Group (DIG), our Measurement Operations (MOPS) team plays a crucial part in the success of our streaming products It drives business, product, and operational decisi ...
Analytics Engineer - New York, United States - Gorgias
Description
Meet Gorgias, the leading customer experience platform tailored for ecommerce, empowering over 14,000 brands, including Steve Madden and Glossier, to offer exceptional support across channels like email, chat, voice, and social media.
Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns.
As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace as a certified B Corporation.
Join us in our mission to deliver effortless support at every stage of growth.
About the Data Analytics team
What You'll Do
We are looking for an Analytics Engineer who is passionate about applying their analytical and engineering skills to democratize data, metrics, and insights to drive decision-making and analytics across Gorgias.
You will join our Analytics Engineering section and will be integral to building out our world-class data products and enabling all teams across the company to move faster and smarter.
You will work on the analytics code base ensuring high data quality, availability, and performance to support Data Analysts.
The tools you'll be using are in bold
We're among the fastest-growing startups in the eCommerce ecosystem
We've built an extremely efficient go-to-market engine
Work with a talented team you'll learn a lot from
Join a company where automation and good & clean data are core beliefs shared by all
Here is an interview with one of our team member's experiences from our most recent company retreat to Cancun
More cool things to know about Gorgias...
Gorgias is committed to the full inclusion of all qualified individuals and will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact