Underwriter - Irvine, United States - Commercial Bank of California

Mark Lane

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Mark Lane

beBee recruiter


Description

PRIMARY FUNCTIONS:
(Other Duties May Be Assigned)

  • Manage inbound & outbound calls.
  • Maintain Underwriting inbox through ticketing system.
  • Conduct a comprehensive KYC/KYB analysis, including identity verification, financial reports, tax returns, and merchant processing statements to determine risk profile and overall credit worthiness
  • Provide clear and professional verbal and written communications.
  • Responsible for ensuring merchants process within NACHA guidelines
  • Conduct account audits on approved merchant accounts.
  • Perform enhanced due diligence on highrisk clients
  • Ensure Support SLA are met daily.
  • All other duties as assigned such as merchant onboarding and any other needs that arise.

QUALIFICATIONS:

Education/Training/Experience:
Required: Minimum 3 years in payment underwriting, preferably ACH or credit card processing. High School diploma or equivalent.


Desirable:
Bachelor's Degree preferred or equivalent work experience. Experience in Bankcard and/or ACH preferred.

Experience in Banking preferred Knowledge of:

  • Possess knowledge banking and payment industry.
Underwriter April | - Experience with various computer software: Microsoft Access, Word, Excel, Outlook, and Internet savvy.


Abilities:

  • Strong ability to multitask.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Demonstrate passion for excellence with respect to treating and caring for customers.
  • Possess a pleasant, patient and friendly attitude.
  • Strong detail orientation and communication and listening skills.
  • Willingness to work a flexible schedule and overtime when needed.
  • Possess a strong work ethic and team player mentality.
  • Ability to function in a fastpaced, changing environment with multiple priorities.
  • Communicate effectively, both written and verbal.
  • Prioritize all tasks appropriately.

Hours:
M-F 8AM-5PM Pacific Time

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