- Ongoing, active outreach to tenants/clients
- Comprehensive tenant assessments and action plans to achieve goals
- Ongoing case management for clients, including maintenance of clinical records and progress notes
- Collaboration with Property Management to coordinate eviction prevention efforts
- Oversee crisis intervention as needed
- Build community and peer support among tenants including participation in community programming activities
- Attend staff meetings, retreats, and professional training sessions
- Participate in on-call rotation as necessary
- MSW or relevant Master's degree in a social or behavioral science or relevant field preferred; Bachelor's required
- Two years' experience working with people who are homeless, people with mental illness, chronic health issues, and/or addiction disorders, or similar populations
- Ability to communicate and work effectively with staff from various backgrounds
- Ability to work flexible hours as required by programs and staffing needs including occasional evenings and weekends
- Strong leadership skills with ability to support and motivate staff in a challenging line of work
- Positive and enthusiastic attitude and strong commitment toward helping those in need
- Strong organizational skills
- Skilled in crisis response situations
- Strong verbal and written communication skills
- Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; ability to engage with individuals in their current stage of change. Experience with or acceptance of harm reduction principles
- Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental way.
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Adult Residential Services Team Leader - Ann Arbor, United States - Avalon Housing
Description
*HIRING BONUS: $750*Job Description:
At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.
Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.
If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.
Using a Housing First approach, Avalon Services staff provide outreach, intensive case management and housing support services to Avalon tenants and clients. The individuals we serve face many challenges, including mental illness, substance use disorders, and/or chronic medical conditions in addition to chronic homelessness.
The Adult Residential Services Team Leader will oversee the supportive housing services provided at two 24-7 residential sites, one 6-unit property that is owned by Avalon and another 106 unit property that is owned and operated by the Ann Arbor Housing Commission. The Adult Residential Services team includes Support Coordinators, a Peer Support Specialist, a Community Builder, an Older Adult Specialist, a Home Health Aide and a team of Residential Support Specialists (RSS) who provide 24/7 front line support including front door and guest monitoring, resource navigation and crisis intervention as needed. The Adult Residential Services Team Leader will collaborate closely with Avalon's RSS Program Manager to ensure continuity and support of 24-7 services.
In addition to a competitive salary, here are some of the key benefits that Avalon staff receive:
Paid Time Off Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month
Medical Full-time employees can choose from three different medical insurance plans with dental, vision, and prescription coverage, including an option with no per-payroll premium contribution, even for families Your personal annual deductible is capped at $1,000.
Life and Disability Plans All staff working more than 16 hours per week are given Life insurance and Short- and Long-Term Disability plans, with Avalon covering the premium cost.
403(b) Retirement Plan Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.
Core Responsibilities include:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems.
A valid driver's license and reliable transportation is required.
Job Title: Adult Residential Services Team Leader
Reports to: Clinical Supervisor of Programs
Location: This position and office is based in Ann Arbor, Michigan
Status: Full time position, salaried, exempt
Starting Salary: $58,500
Benefits include excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short and Long-term Disability plans, Employee Assistance & Wellness programs
Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse racial and ethnic backgrounds, as well as historically marginalized groups. This includes but is not limited to underrepresented gender identities, sexual/romantic orientations and/or relationship structures, people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder, and people with underrepresented religious and/or socio-economic backgrounds. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories until an offer of employment is extended. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position. We are committed to transparency about our decision making process, and will seek clarifying information from an applicant to help us make a determination in this regard.
