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Branch Manager - Washington, United States - Amalgamated Bank of NY
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Description
Amalgamated Bank is looking for a Branch Manager to be accountable for the comprehensive business development of the Branch office. This key role will meet established Branch performance metrics for business operations, accounts, loans, investments, and insurance sales.In this position, you will oversee the daily operations of the Branch, ensuring compliance with Bank policies, procedures, and regulatory guidelines, maintaining operational integrity, and upholding banking laws and compliance to manage exposure and risk. You will also take charge of resolving customer issues efficiently and accurately.
Essential Job Functions:
- Manage overall Branch Operations in line with Bank policies and guidelines
- Build and nurture new and existing business relationships
- Conduct business visits to current and potential customers
- Establish and supervise sales processes at the Branch office
- Cultivate a customer-focused staff with individual accountability
- Train, develop, coach, and mentor employees
- Approve transactions and exceptions
- Provide excellent service and operational performance
- Clearly communicate product and service benefits
- Ensure accuracy and timeliness of Branch records and reports
- Participate in networking, community, and CRA activities
- Utilize the Bank's REDi system for policy updates
- Handle incoming and outgoing email and mail requests
- Perform other assigned duties
Knowledge, Skills, and Experience Requirements:
- Bachelor's degree or equivalent
- Five years of branch operations management experience
- Profound knowledge of banking procedures and regulations
- Strong communication, interpersonal, and supervisory skills
Amalgamated Bank is an Equal Opportunity Employer. AmeriCorps, Peace Corps, and other national service alumni are welcome to apply. Please note that Amalgamated Bank does not sponsor work visas for applicants.