Operations Coordinator - Philadelphia, United States - The Center for Black Educator Development
Description
Position Title:
Operations Coordinator
Location:
Hybrid (must be based in Philadelphia)
Reports to:
Director of Operations
Salary Range:
$50,000 - $60,000
About CBED
About the Position
The Operations Coordinator is responsible for a broad range of administrative and operational duties that support the day-to-day functioning of the Operations Department.
Reporting to the Director of Operations, this role will support the execution of back-office functions in the areas of human resources, data management, and provide general Central Office support.
The Operations Coordinator will collaborate cross-departmentally within the organization and demonstrate a solid background in project management, process improvement and design, change management, and stakeholder engagement.
**_Responsibilities include:
_**- Assist the Director of Operations with the development and implementation of policies and processes to ensure organizational adherence to federal, state, and local employment laws, as well as industry-specific compliance requirements
- Assist the Director of Operations by coordinating job postings and supporting employee lifecycle process activities such as onboarding and offboarding
- Manage employee HRIS data for all employees —including status changes and terminations, satisfying audit controls, and obtaining necessary documentation
- Provide general administrative support, including file maintenance; calendar management; preparing materials for meetings; ordering office supplies; mail collection and distribution, and storage unit maintenance.
- Support with the procurement process to book travel/lodging, process professional development requests, and order supplies.
- Oversee IT support vendor to ensure maintenance of device management and setup, asset inventory, software management (Zoom, Outlook, Slack, Google Drive), technology equipment purchasing, and helpdesk support.
- Collects and compiles data, and other materials for reports, presentations, budgets, correspondence, board reports, etc.; collates and assembles reports and documents as required.
- Conducts necessary research and provides administrative support for special projects, prepares data, and provides followup.
- Serve as the first pointofcontact for basic operations department inquiries that support positive internal and external relationships and promote a high level of employee morale and motivation
- Perform other duties as assigned
Background and experience expectations:
- High school diploma or equivalent with at least five (5) years of administrative experience in a nonprofit environment; or Bachelor's degree with at least two (2) years of administrative experience in a nonprofit environment
- Strong computer skills including experience working in database software, an affinity for learning new platforms, and proficiency with Microsoft Office and Google Drive required
- Exceptional attention to detail and organization skills required
- Strong customer service and communication skills (both written and verbal) required
- Ability to maintain confidentiality with sensitive information
- Solid analytical and problemsolving skills with a proven track record required
Other work requirements:
- Must have access to a dedicated workspace, phone, and internet access
- Must be able to lift materials of up to 35lbs
- Must reside within a 50mile radius of Center City, Philadelphia, and have reliable transportation to travel to and from USPS PO Box, Virtual Mailbox site, and storage unit biweekly or as needed
- May require two or three inperson meetings annually
What We Offer
We promote professional growth and development by providing access to:
- A competitive salary and benefits package
- Additional employee benefits include:
- Healthcare: medical, dental, and vision benefits
- Retirement savings program
- Paid time off and holiday schedule
- Employee Assistance Program (EAP)
- Flexible work environment
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