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    Banquet Server - Chicago, United States - The Dalcy

    The Dalcy
    The Dalcy Chicago, United States

    3 weeks ago

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    Description

    ** Banquet Server**

    Location * Summary

    Description

    Skills

    Summary **Banquet Server** Salary To Be discussed Schedule Part Time, Full Time, Seasonal Location **Banquet Server**

    Description The Dalcy is a private event space located in the historic Fulton Market District. The 6,000-square foot venue and 4,000-square foot rooftop patio is the ideal setting for cocktail receptions, weddings, social and business gatherings, and corporate events. The menu features a well-curated cocktail and wine program and chef-driven modern American fare

    Caring. Creative. Careers.

    Join the Lettuce Entertain You family Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

    If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

    EOE. We participate in E-Verify / Participamos en E-Verify

    **Banquet Servers** are responsible for exceeding guest expectations by providing efficient, friendly guest service at parties and special events. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

    Essential Functions

    Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures

    Available to work a variety of hours, days and shifts, including weekends

    Effectively service a 3-6 table section

    Safely and effectively transport food or beverages to a table of three in a single trip

    Safely and effectively use and operate all necessary tools and equipment

    Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

    Ability to multitask calmly and effectively in a busy, stressful environment

    Work in a confined, crowded space of variable noise and temperature levels

    Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

    Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

    Key Responsibilities and Duties

    Ensure the overall guest experience exceeds expectations and anticipate guests needs

    Greet guests with a warm, sincere smile

    Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

    Understand and respond knowledgeably to questions about the restaurant and menu

    Use sales techniques and present and encourage current promotions to guests

    Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated

    Follow all steps of service

    Understand and follow the food allergy procedure and special orders/restrictions

    Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals

    Comply with all safety and sanitation guidelines and procedures

    Successfully complete alcohol awareness training

    Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

    Get along well with others and be a team player

    Other duties will be assigned as needed

    Translate Location Skills Fast-Paced Experience By applying you confirm you have these skills. Your profile is almost ready, stand out by polishing and completing your profile %

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