Banquet Server - Chicago, United States - COLUMBIA YACHT CLUB

COLUMBIA YACHT CLUB
COLUMBIA YACHT CLUB
Verified Company
Chicago, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Responsible for assisting the Catering Sales Manager in acquiring, maintaining and servicing catering customers


Essential Functions

  • Assist Catering Sales Manager in the organization of special events and catering orders
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Assist in overseeing catered events
  • Assist with special projects when required by Partners, GMs or Managers
  • Complete server training
  • Become proficient in servicing catering calls
  • Update client list as property of LEYE
  • Maintain, update and organize files, sales materials and supplies
  • Assist with developing and writing catering proposals and contracts
  • Attend weekly catering meetings and communicate all pertinent information to appropriate personnel
  • Order and maintain party supplies, decorations and equipment
  • Maintain a list of preferred third party vendors
  • Comprehend and maintain incentive programs for LEYE catering personnel and customers
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed
More jobs from COLUMBIA YACHT CLUB
See all jobs of COLUMBIA YACHT CLUB