Case Aide - Rockville, United States - The Montgomery County Coalition for the Homeless

The Montgomery County Coalition for the Homeless

Verified Company

Rockville, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

General Description:

Monitors the overall conduct and behavior of the residents in HBCAC, assists in meeting the basic needs of the residents.

Essential Duties and Responsibilities:

Represent MCCH in the community, in accordance with the agency's mission and vision.
Ensures that residents are safe and secure from internal and external elements.
Ensures that residents have all their basic supplies and needs such as toiletries, laundry detergent, etc.
Supervises housekeeping chores done by residents to ensure cleanliness and safety of the house.
Registers new residents into the facility
Provides a "listening" ear for residents.
Maintain an attitude of respect for residents of the winter shelter.
Maintains accurate recordkeeping through the documentation of all important and relevant incidences and briefs next staff at shift change.
Monitors the conduct and behavior of residents, reporting any unusual and critical incidents to Case Aide Supervisor, Operations Manager and Program Director.
Provides emergency intervention in response to hostile situations and crisis.
Monitors medication of residents
Support winter shelter program operations.
Provides transportation services for residents in situations where the case manager is unavailable.
Attends and participates in the monthly staff meeting and mandatory trainings.
Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

High school graduate or GED.
Minimum 6 to 12 months related experience. Will consider combination of qualifications equal to educational and work experience.
Knowledge of basic Microsoft Office (Word, Excel, and Outlook).
Strong problemsolving skills in dealing with client disputes as well as medical and behavioral challenges.
Knowledge and experience in administering CPR and minor first aid.
Good driving record preferred.
Their own vehicle.
Ability to establish and maintain positive working relationships.
Ability to maintain professional boundaries.
Must be able to commit to a minimum of two shifts per week and arrive promptly for your shift.
Excellent verbal and written communication.
Organized, reliable, motivated and able to engage challenging clients.

Public Benefits Specialist