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    Cocktail Server - Houston, Texas, United States - The Post Oak Hotel

    The Post Oak Hotel
    The Post Oak Hotel Houston, Texas, United States

    4 days ago

    Default job background
    Permanent
    Description

    Overview:
    Cocktail Server

    The Post Oak Hotel is seeking a Cocktail Server to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

    The Cocktail Server will be responsible for serving food courses and alcoholic beverages to guests.


    Responsibilities:
    Greet guests and welcome them in a friendly manner

    Take drink orders and follow policy regarding service of alcohol

    Know the menu and be able to explain menu items, ingredients, and preparation methods to guests

    Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen

    Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame

    Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area

    Check on guests during their meals to ensure satisfaction and address requests/concerns

    Handle guest complaints or concerns professionally and bring issues to management

    Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications

    Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements


    Qualifications:
    Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity

    1-3 years of restaurant experience

    Ability to carry food and beverage trays safely and professionally

    Previous hotel experience, luxury or Forbes experience preferred

    Ability to work flexible schedules, including nights, weekends and holidays is required

    Physical demands:
    Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

    Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds

    Stand, sit, or walk for an extended period of time or for an entire work shift


    What we offer you:
    Multiple benefit plans to suit your needs

    Paid Time Off

    401K

    Opportunities for advancement

    Positive and respectful work environment where diversity is valued

    Generous employee discounts on dining, retail, amusements, and hotels

    Community volunteer opportunities

    Complimentary parking and colleague meal

    Disclaimer:

    The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.

    For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.


    Pay Range:
    USD $2.1- USD $2.13 /Hr.
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