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    Cocktail Server Foundation Room - Houston, United States - Live Nation Entertainment

    Live Nation Entertainment
    Live Nation Entertainment Houston, United States

    3 weeks ago

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    Description

    Job Summary:

    Responsibilities:
    Ability to give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP's to instill appreciation for their membership and patronage

    Impeccable knowledge regarding the steps of service for up-scale dining

    Expert confidence in both bottle and wine service skills

    The ability to up-sell and offer food and beverage suggestions to guests

    Extensive aptitude of culinary terms, methods, and up-scale cuisine

    Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise

    Ability to understand and execute flawlessly the standards and procedures of Bottle Service. Articulate vocabulary with the ability to adapt and socialize with current audience

    Exemplary and professional grooming standards

    Cash handling experience and Point of Sales System experience

    Strong working knowledge of all beverages

    Ability to deal with intoxicated guests in a positive and safety minded manner

    Ability to anticipate and respond to guests needs

    Suggestively sell beverages and menu items; take orders

    Answer guest questions, make recommendations, up-sell liquors

    Communicate drink orders to bar through Point of Sales system

    Deliver drinks, maneuvering trays through large crowds

    Maintain line of sight/atmosphere control by circulating through your work area throughout shift

    Remove dirty glasses, dishes, ashtrays from tables, including the lifting/moving of bus tubs up to 25lbs.

    Keep tables clean/wiped

    Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques Maintain House of Blues safety and sanitation standards

    Follow housekeeping standards per HOB policy

    Keep current on all standard operating procedures

    Request identification from any guest who appears to be under 30 years of age

    Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies

    Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager

    Receive payment and process cash, credit card or Travelers check transactions according to HOB policy

    Ensure that comp and void checks are processed according to HOB policy

    Assist other servers and staff as needed Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift


    Qualifications:

    Required:
    TABC Responsible Alcohol Awareness Training Certification or Equivalent

    Must have a minimum of 2 years experience serving in a up-scale dining and night life venue Working knowledge of high end restaurant operations and safe, responsible alcohol service Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs

    High School Diploma or equivalent

    Must have a flexible schedule

    Must be able to adhere to Dress and Appearance Guidelines

    Flexible schedule and ability to work late hours

    Working Knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems

    Ability to deal with intoxicated guests in a positive and safety minded manner

    2 years bottle service experience

    3 years work experience interacting with people in a positive environment

    Tolerance of all cultures, music and art forms


    Preferred:
    Point of Sales knowledge

    Interest in wines, spirits, and Mixology

    Interest in Night Life

    Cash handling experience

    Experience recognizing valid ID's

    Experience in a live music environment


    Physical Demands/Working Environment:
    Working environment is fast-paced and often loud and stressful

    Position requires extended periods of prolonged standing and working on your feet

    Must be able to lift or move up to 25 lbs using proper lifting techniques

    If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today

    Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.


    EQUAL EMPLOYMENT OPPORTUNITY

    Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

    HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

    Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

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