Helpdesk/System Support Analyst - Birmingham, United States - Motion Recruitment

Motion Recruitment Birmingham, United States

1 day ago

CONTRACT

Description

This onsite contract in Birmingham will assist all IT Support roles to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and resolving a wide range of IT issues including, but not limited to, commercial, cloud based and proprietary software and platforms, server, configuration, protocol, platform, PC,

AV, Active Directory, connectivity, security, network operations, integration, onboarding, access, acquisitions, hardware, peripheral, automation and emerging tech in a quality driven and deadline sensitive environment.

Contract Duration: 3 months with possible extension

Requirements

3+ years of relevant IT support experience, preferably across multiple disciplines.
Working knowledge of Windows and related O365 platform software
An understanding of standard network architecture and security, experience performing remote triage and with troubleshooting a wide variety of IT issues ranging from acute, single user impact to multi-layer enterprise network operations.
Proven ability to operate as a primary contact for a wide range of IT support issues.
Ability to adapt to new challenges, identify and evaluate potential impact and prioritize accordingly.
Ability to digest, understand and apply new technical information and concepts quickly.
Ability to communicate clearly across multiple mediums with endpoints possessing a wide range of technical
acumen for the purpose of organizing efforts to resolve issues.
Experience with Cisco and Fortinet network gear and operations, NetBox, PRTG, PutTy, CUCX, CUCCX, RDP, VOIP,
ServiceNow, Asset Management, ISE, iBoss, Active Directory, AnyConnect, PsExec, PowerShell, SharePoint,
Printer Admin, Access, Excel, SCCM, iOS, Android and MDM a plus.
Associates degree or equivalent experience:
IT Certifications ranging from A+, Network+, MS900, Security+ and software specific a plus

Responsibilities:
- Fielding IT Support calls and tickets 70%
- On-site IT Support and Onboarding related tasks and projects 15%
- Research, documentation, and advanced troubleshooting 15%

Business Support Analyst

5 days ago

Calculated Hire Birmingham, United States

Group Controls Analyst · Hybrid – Birmingham, AL · Overview: · The Group Controls Department plays an integral role in supporting the financial "bottom line" for our insurance client. Its role is to critical in ensuring clients and sales teams are adequately servicing clients and ...
Loan Support Analyst

1 week ago

PNC Bank Corp. Birmingham, United States

Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfol Support Analyst, Business Ope ...
Information Technology Application Support Analyst

5 days ago

Regions Bank Birmingham, United States Paid Work

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
Information Technology Application Support Analyst

1 day ago

Regions Bank Birmingham, United States

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
Manager, Data Warehouse

2 days ago

Boston College Chestnut Hill, United States

The Manager, Data Warehouse / Architecture manages the daily operations and projects for a group responsible for the University's data warehouse, data marts and business intelligence functions. Oversees all operational aspects for supporting these environments. Determines corresp ...
IT Support Analyst

5 days ago

BTC Wholesale Distributors Inc. Alabaster, United States

Job Description · Job DescriptionWe are seeking a skilled IT support analyst to work in our IT department. The role involves providing IT support, enhancing IT systems and maintaining documentation. · Responsibilities · Work across the company as the IT support contact. · Manage, ...
Technical Support Analyst

1 week ago

Resolute Forest Products Childersburg, United States

We at Resolute are a diverse group of individuals who possess a wide variety of skills. Here, we believe that giving you the ability to maximize your potential without constraint is key to our shared success. · Our Coosa Pines location in Childersburg, Alabama is currently seekin ...
Information Technology Application Support Analyst

1 week ago

Regions Hoover, United States Full time

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
Data Services Manager

1 week ago

Converge Resources Birmingham, United States

Position Available: Data Analyst Manager · Company: · Our client is currently seeking a talented individual with strong analytical skills and previous leadership experience to join their team as a Data Analyst Manager. This position offers an exciting opportunity to lead a team o ...
ERP Systems Analyst

1 week ago

PANGEATWO Birmingham, United States

ERP Systems Analyst · $65,000 to $80,000 · Birmingham, AL · We're looking for a skilled and driven ERP System Analyst with Ellucian skills to join our client's team and play a pivotal role in optimizing and maintaining our Enterprise Resource Planning (ERP) system. This is your c ...
Revenue Cycle Systems Analyst

1 week ago

Encompass Health Corp. Birmingham, United States

Join on the heart-warming journey with a team that is a top leader in the rehabilitation industry · Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health direction as soon as you join. We collaborate and provide high-quality, compas ...
Enterprise Resources Planning Analyst

1 week ago

JDC Group Birmingham, United States

SAP ERP Analyst · Daily operations support in Accounts Payable, Accounts Receivable, Fixed Assets & Procurement · Provide data analysis and reporting PowerBI · Testing functional unit tests, regressions tests, integration tests · Support business applications master data, int ...
Analyst, Financial

2 weeks ago

Hibbet Sports Birmingham, United States

The Analyst, Finance is a motivated individual performer that strives to drive better visibility into the organization they support to enhance decision making and drive incremental earnings opportunity. The Analyst assists in building budgets and for Analyst, Financial, Microsoft ...
Financial Planning Analyst

1 week ago

Cahaba Wealth Management, Inc. Birmingham, United States

Job Title: Financial Planning Analyst · Location: 3800 Colonnade Parkway Ste. 630 Birmingham, AL 35243 · Company Overview: · Cahaba Wealth Management is a leading financial planning firm dedicated to providing personalized financial advice and services to our clients. We strive t ...
SAP FICO Analyst

1 day ago

JDC Group Birmingham, United States

Experienced ERP Analyst to support AR/AP, Fixed Assets and Procurement – Local to Birmingham · Job Duties: · Interprets and delivers reports and analysis · Identify data that needs tracking to improve business performance · Participates in functional and business requirements g ...
Senior Software Engineer

1 week ago

Brooksource Birmingham, United States

Software Engineer · Long Term Contract · Remote · Brooksource is searching for a Software Engineer for one of our enterprise-level clients in the Birmingham, AL area. The right person will have a passion for designing, coding, testing, implementing, maintaining, and supporting so ...
EPIC Analyst

1 week ago

Children's of Alabama Birmingham, United States

Job Summary The Cogito Application Analyst will serve as an intermediate level functional expert and is responsible for the workflow configurations, support, and any on-going build efforts including upgrades, and modifications for EPIC and other applications required by the healt ...
Information Technology Help Desk Analyst

1 week ago

EdiPhy Advisors, LLC Birmingham, United States

EdiPhy Advisors, a nationwide provider of highly specialized healthcare advisory services, is looking for an experienced Service Desk Analyst to support our IT function. · Position Summary: · The Service Desk Analyst is a key contributor to the technology support organization. Re ...
Data Analyst

1 week ago

Converge Resources Birmingham, United States

Position Available: Data Analyst · Company: · Our client is currently seeking a motivated and analytical-minded professional, ideally at the junior level or recent college graduate, to join their team as a Data Analyst. This position offers an exciting opportunity for career gro ...
human resources training

6 days ago

The University of Alabama at Birmingham Medicine Birmingham, United States

To manage the administrative system training and operations for one or more HR systems. To provide training, support, troubleshooting and policy interpretation for assigned HR systems. To review, test and document system modifications to maintain or Operations Analyst, Operations ...