Jobs
>
Farmington Hills

    Information Technology Operations Lead - Farmington Hills, United States - RouteOne

    RouteOne
    RouteOne Farmington Hills, United States

    3 days ago

    Default job background
    Technology / Internet
    Description

    The Lead, IT Operations (IT Ops Lead) is responsible for managing and monitoring the stability of RouteOne's Production and Test environments. This position will provide support in planning and developing the monitoring of infrastructure, middleware, and applications across the enterprise. The IT Ops Lead will be expected to collaborate with internal and external teams to implement monitoring solutions, provide expertise in management and communication of Incidents that impact the Production or Test environments, and participate in the support On-Call rotation.

    The IT Ops Lead must have experience with hands-on support of operating systems, network, and middleware across a varied spectrum. The ability to provide technical direction, set expectations, mentor members of the IT Operations team seeking to expand their skillsets, and provide support to the other team members is a requirement to be successful in this position.

    Job Requirements

    • Perform all work in accordance with company's quality programs, standards, and procedures.
    • Implement, manage, and tune monitoring systems and alerting conditions.
    • Ensure proper monitoring is in place to ensure high availability of environments and ability to quickly respond and diagnose problems. Utilize and leverage new features of all underlying technologies.
    • Participate in the planning and design of monitoring solutions.
    • Provide notification to stakeholders when performance or availability issues arise in the environments.
    • Provide hands-on mentoring, peer review, and coaching of the IT Operations team members.
    • Ability to identify and document root cause of technical issues.
    • Lead, mentor, and support within and across teams through active participation.
    • Uses skills to resolve complex issues in creative and effective ways. Frequently contributes to the development of new procedures.
    • Maintain safety, security, and privacy standards throughout all areas of responsibility.

    Knowledge

    • Significant understanding of business impacts related to IT Operational issues.
    • 4+ years of relevant experience in online operations with exposure to high availability and large-scale technologies such as clustering, load balancers, etc.
    • Hands-on experience in a 24x7 production environment within the past 5 years, including participation in an on-call rotation.
    • Experience delivering high uptime in a 24x7 production environment under customer facing SLAs.
    • Working knowledge of network and switching protocols and technologies.
    • Experience with web application infrastructure management and troubleshooting.
    • Knowledge of and experience with management of LDAP and security certificates.
    • Expertise establishing and enforcing system-wide standards, policies, procedures and methods.
    • Engages in creative problem-solving and contributes to the development of new procedures.
    • Advanced knowledge of performance and availability monitoring.
    • Employs expertise and represents the organization for internal/external customers.
    • Sustained track record of innovation and success.

    Skills

    • Experience in administration of firewalls, VPN, and associated security technologies.
    • Experience configuring and administering databases and related storage dependencies.
    • Proficient in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, and Visio.
    • Familiarity with Atlassian product suite, including but not limited to: Jira, Confluence, Bitbucket.
    • Familiarity with repository for software tracking, such as GitHub.
    • Familiarity with middleware and B2B gateway products such as MQ and IBM Datapower, etc.
    • Familiarity with Linux/Unix shell scripting and SQL, etc.

    Abilities

    • Ability to prioritize workload effectively and work effectively under pressure and with a high degree of independence. Effective in meeting deadlines.
    • Demonstrated ability to work effectively with colleagues is required.
    • Ability to fully document technical specifications and related project or systems-level documentation.
    • Ability to interface effectively and collaborate with clients, peers, and management to troubleshoot issues, develop solutions and ensure stakeholder buy-in.
    • Excellent analytical, organizational and communication skills are required.
    • Critical thinking skills, ability to accurately analyze information and make sound decisions.
    • Must be versatile, flexible, and proactive when resolving technical issues.
    • Ability to handle diverse situations and rapidly changing priorities with deadlines.
    • Ability to work independently on multiple assignments and to work collaboratively within a team.

    Other Essential Requirements

    • 12+ years' experience in a combination of Network Engineering and Administration, and Operations Support and Engineering, including experience with operating systems and infrastructure support, high availability environments, cloud-based infrastructure, clustering and load balancing, and database administration.
    • Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
    • Advanced degree(s) in Computer Science is preferred.
  • CapRelo

    Team Lead, Operations

    2 days ago

    CapRelo Sterling, United States

    Overview: · As the Team Lead, your primary responsibility will be to oversee and coordinate comprehensive relocation services for corporate clients and their transferring families. This role involves managing a team of relocation consultants and ensuring the seamless delivery of ...

  • Raytheon

    Regional Operations Lead

    1 day ago

    Raytheon Sterling, United States

    **Date Posted**: · **Country**: · United States of America · **Location**: · VA543: 22270 Pacific Blvd, Dulles 22270 Pacific Boulevard Building CC5, Sterling, VA, USA · **Position Role Type**: · Onsite · You have been redirected to RTX's career page as we have recently transition ...

  • RouteOne

    Lead, IT Operations

    1 week ago

    RouteOne Franklin, United States

    Job Summary · The Lead, IT Operations (IT Ops Lead) is responsible for managing and monitoring the stability of RouteOne's Production and Test environments. This position will provide support in planning and developing the monitoring of infrastructure, middleware, and applicati ...

  • WM

    Lead, Plant Recycling Operations Mrf

    4 hours ago

    WM Sterling, United States

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · **I. Job Summary** · Under general s ...

  • Haleon

    Manufacturing Quality Operations Lead, North America

    4 hours ago

    Haleon Warren, United States

    Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren ...

  • The Cigna Group

    Operations Lead Analyst

    2 weeks ago

    The Cigna Group Bloomfield, United States OTHER

    The job profile for this position is Operations Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting ne ...

  • Niagara Bottling

    Production Operator Lead

    2 weeks ago

    Niagara Bottling Bloomfield, United States OTHER

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. · Consider applying here, if you want to: · Work in an entrepreneurial and dynamic environment with a chance to mak ...

  • Raytheon Technologies Corporate Headquarters

    Director, Mergers, Acquisitions

    2 days ago

    Raytheon Technologies Corporate Headquarters Farmington, United States

    **Date Posted**: · **Country**: · United States of America · **Location**: · UT6: 4 Farm Springs 4 Farm Springs Road, Farmington, CT, 06032 USA · **Position Role Type**: · Remote · RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for ...

  • The Jackson Laboratory

    Director Procurement

    1 week ago

    The Jackson Laboratory Farmington, United States

    The incumbent is the procurement specialist, responsible for the development and ongoing administration of all aspects of a world-class, non-profit procurement office. The individual is a member of the Controller's office; they will form and maintain strategic internal relationsh ...

  • Carrier

    Payroll Manager

    1 week ago

    Carrier Farmington, United States

    **Country**: · United States of America · **Location**: · CACTO: Carrier-Home Connecticut Remote Location, Remote City, CT, 06034 USA · We have an exciting opportunity for a highly motivated individual to lead the payroll function of the stand-alone Industrial Fire business at ou ...

  • Hartford HealthCare Corp.

    System Director of Enterprise Business Systems

    3 days ago

    Hartford HealthCare Corp. Farmington, United States

    **Description** · **Job Schedule**: Full Time · **Standard Hours**: 40 · **Job Shift**: Shift 1 · **Shift Details**: · Work where **every moment** matters. · Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing ...

  • University of Connecticut

    Director of Talent Acquisition

    1 day ago

    University of Connecticut Farmington, United States

    POSITION SCOPE: · The Director of Talent Acquisition leads a full-cycle recruitment program which includes the development and implementation of UConn Health talent acquisition strategy designed to attract highly qualified and diverse talent throughout the enterprise. · REPORTING ...

  • Raytheon Technologies Corporate Headquarters

    Associate Director, Tax Reporting

    1 week ago

    Raytheon Technologies Corporate Headquarters Farmington, United States

    **Date Posted**: · **Country**: · United States of America · **Location**: · UT6: 4 Farm Springs 4 Farm Springs Road, Farmington, CT, 06032 USA · **Position Role Type**: · Remote · RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for ...

  • The Jackson Laboratory

    Research Assistant Ii Cellular Engineering

    4 days ago

    The Jackson Laboratory Farmington, United States

    **Key Responsibilities & Essential Functions** · - Identifies problems, troubleshoots and analyzes variations observed and reported in regular testing protocols; modifies, refines or adapts techniques and procedures; modifies and/or adjusts quality control measures. · - Monitors ...

  • The Jackson Laboratory

    Research Assistant Ii Cellular Engineering

    2 days ago

    The Jackson Laboratory Farmington, United States

    **Key Responsibilities & Essential Functions** · - Identifies problems, troubleshoots and analyzes variations observed and reported in regular testing protocols; modifies, refines or adapts techniques and procedures; modifies and/or adjusts quality control measures. · - Monitors ...

  • Raytheon Technologies Corporate Headquarters

    Ethics Compliance Officer

    1 day ago

    Raytheon Technologies Corporate Headquarters Farmington, United States

    **Date Posted**: · **Country**: · United States of America · **Location**: · UT10: 10 Farm Springs 10 Farm Springs Road, Farmington, CT, 06032 USA · **Position Role Type**: · Unspecified · RTX Corporation is an Aerospace and Defense company that provides advanced systems and serv ...

  • Raytheon Technologies Corporate Headquarters

    Ethics & Compliance Officer (Onsite)

    6 days ago

    Raytheon Technologies Corporate Headquarters Farmington, United States

    **Date Posted**: · **Country**: · United States of America · **Location**: · CT502: 10 Farm Springs Rd, Farmington 10 Farm Springs Road, Farmington, CT, 06032 USA · **Position Role Type**: · Onsite · RTX Corporation is an Aerospace and Defense company that provides advanced syste ...

  • Allied Universal®

    Security Officer Corporate Financial

    1 week ago

    Allied Universal® Farmington, United States

    Security Officer Corporate Financial · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a ...

  • Raytheon Technologies Corporate Headquarters

    Director - Strategy & Transformation - SAP ERP

    6 days ago

    Raytheon Technologies Corporate Headquarters Farmington, United States

    **Date Posted**: · **Country**: · United States of America · **Location**: · UT6: 4 Farm Springs 4 Farm Springs Road, Farmington, CT, 06032 USA · **Position Role Type**: · Hybrid · RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for ...

  • Nemacolin Woodlands

    Wildlife Curator of Animals

    1 week ago

    Nemacolin Woodlands Farmington, United States

    This position oversees the zoo's extensive large cat and ambassador animal collections as well as animals from other taxa and exercises considerable authority and direct responsibility in the overall management and direction of the animal care staff, animal collection, and animal ...