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    Banquet Server On Call - Chicago, United States - Langham Hotels International Limited

    Langham Hotels International Limited
    Langham Hotels International Limited Chicago, United States

    2 weeks ago

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    Description

    Job Summary .
    PRIMARY OBJECTIVE OF POSITION:

    • Provide friendly, courteous and professional service to guests in the Banquets department and Food & Beverage outlets while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
    RESPONSIBILITIES AND JOB DUTIES:
    • Responsible for the proper set-up of tables and bars in assigned meeting rooms according to banquet event orders throughout shift with attention to details
    • Responsible for serving food, coffee, water and other beverages to guests/clients as required on the banquet event order
    • Responsible for the food order taking by repeating the order to guest / clients for accuracy
    • Cooperate closely with other members of the banquet team including servers, house attendants and kitchen associates
    • Responsible for guest satisfaction by resolving complaints to ensure a successful meeting experience
    • Responsible for maintaining the cleanliness of banquet rooms and banquet areas during and after banquet functions
    • Responsible for side work to include inspecting linen, china, silverware and condiments
    • Provide knowledge of the hotel, facilities and local city attractions to respond to guest/clients inquiries
    • Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed
    Requirement .
    EXPERIENCE REQUIRED:
    • High School diploma or equivalent preferred
    • Prior Food & Beverage serving experience required
    • 2 - 4 years of Hotel Banquet serving experience required
    • IL Sanitation License, TIPS and BASSET licenses required
    • CPR Certification and/or First Aid Training preferred
    • Luxury hotel banquet experience preferred
    • Knowledge of Point of Sales system preferred
    EOE, Including Veterans/Disabilities
    Terms of employment . Casual work / Call-in
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