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    Operations Manager - Irving, United States - Amtec Inc.

    Amtec Inc.
    Amtec Inc. Irving, United States

    2 weeks ago

    Default job background
    Telecommunications
    Description

    Job Summary:

    As a Operations Manager, you will play a crucial role in business operations within the MVNO market. Your efforts will directly contribute to the company's growth and success in these specialized markets.

    Responsibilities

    • Manage the day-to-day operations of the MVNO, including network access, customer service, billing, and provisioning.
    • Ensure compliance with regulatory requirements and industry standards.
    • Develop and implement processes and procedures to improve operational efficiency and customer satisfaction.
    • Monitor and analyze MVNO performance and key metrics, and provide regular reports to senior management.
    • Manage relationships with MVNO partners and vendors.
    • Identify and implement cost-savings measures.

    Qualifications

    • Bachelor's degree and 3+ years relevant work experience.
    • Strong understanding of MVNO operations and the telecommunications industry.
    • Proven track record of successfully managing and improving MVNO operations.
    • Excellent analytical and problem-solving skills.
    • Strong communication and interpersonal skills.
    • Ability to coordinate/manage multiple responsibilities simultaneously.
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