- Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
- Responsible for customer and account origination, retention and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
- Process customer requests within designated authority and respond to customer inquiries and transaction requests made by phone, virtually, in person or digital/website.
- Execute retail banking initiatives and strategies through consultative relationship management.
- Act as advocate of digital product adoption for customers and internal support for branch associates.
- Cross sell products and services and perform related clerical functions, such as a variety of account and customer maintenance
- Assist Branch Management with daily Branch Operations duties such as pulling various customer reports and gathering data, as needed.
- Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
- Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
- Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts,
expectations, policies and procedures and apply them to daily tasks - Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Ability to build collaborative relationships
- Ability to work as part of a team
- Organizational Skills/Detail Oriented
- Problem/Situation Analysis
- Technical Expertise
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Customer Service Representative
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SilverTech Nelsonville, United StatesAbout Us · We are SIGG. Our goal is to take care of the environment. That's why we offer sustainable alternatives to disposable PET bottles. We have been doing this for over 100 years, not just since the latest UN climate report. Tradition and innovation go hand in hand in our co ...
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ZephyrTech Amanda, United StatesAbout us: · The EXTERN Metering Services GmbH has been a successful family-owned company since 1991, specializing in heating and operating cost billing, as well as the installation of measuring technology and smoke detectors. WE WILL TELL YOU EVERYTHING ELSE IN A PERSONAL CONVERS ...
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Customer Service Representative
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Patient Service Representative
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BJC O'Fallon, United StatesAdditional Information About the RoleCome join our team as a full-time Patient Service Representative with BJC Medical Group in Orthopedics located in O'Fallon, MO this is a rare opportunity to join a great team Outpatient · Heavy Phones Administrative work · 40-Hours per week ...
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Customer Service Representative
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TEKsystems O'Fallon, United States: · You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries. Join our team to deliver personalized service that demonstrates the value of being insured by Chubb. Initial and ong ...
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Customer Service Representative
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TPSC Transportation Products Sales Company - O Fallon, MO O'Fallon, United StatesBenefits: · 401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Paid time off · Vision insurance · Transportation Products Sales Company located in O'Fallon, Missouri is a sales organization to the North American Rail ...
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Hybrid Customer Service Representative
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TEKsystems O Fallon, MO, United StatesOur client, a leading global Property & Casualty insurance firm, is looking to add Customer Service Representatives to their O'fallon, MO team. · Description: · Summary: · The main function of a customer service representative is to interact with customers to provide information ...
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Hybrid Customer Service Representative
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TEKsystems O Fallon, MO, United StatesOur client, a leading global Property & Casualty insurance firm, is looking to add Customer Service Representatives to their O'fallon, MO team. · Description: · Summary: · The main function of a customer service representative is to interact with customers to provide information ...
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Customer Service Representative, Evenings
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Circle K Stores, Inc. O'Fallon, United StatesStore : 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/ Days Evening Shift - All Days (ranging from 2 pm to 11 pm) Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have th Customer Service Representative, Cus ...
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Customer Service Representative, Overnights
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Circle K Stores, Inc. O'Fallon, United StatesStore : 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/ Days Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a f Customer Service Representative, Cus ...
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Hybrid Customer Service Representative
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TEKsystems O'Fallon, United StatesOur client, a leading global Property & Casualty insurance firm, is looking to add Customer Service Representatives to their O'fallon, MO team. · *Description:* · Summary: · The main function of a customer service representative is to interact with customers to provide informa ...
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Chubb O Fallon, United StatesJob Responsibilities: · * Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. · * Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, ...
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Billing Customer Service Representative
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Chubb O Fallon, United States* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. · * Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact cen ...
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customer service representative
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Family Dollar Crooksville, United StatesFamily Dollar - 245 W MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
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Billing Customer Service Representative
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Chubb O'Fallon, United StatesJob Description · Job Responsibilities: Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. · Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-pace ...
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Customer Service Representative, PRS
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Chubb O'Fallon, United StatesJob Description · If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines. We're looking for Customer Service Professionals in O'Fallon, MO office. This role is for peop ...
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Customer Service Phone Representative
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Chubb O'Fallon, United StatesJob DescriptionPhone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage · Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center e ...
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Billing Customer Service Representative
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Chubb O'Fallon, United StatesJob DescriptionPhone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. · Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume ...
Customer Service Representative - New Lexington, United States - Park National Bank
Description
RESPONSIBILITIESThis position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School diploma or equivalent required.
Four or more years teller experience preferred.
Strong familiarity with Bank and branch functions, policies and procedures required.
SCHEDULEOffice hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. This position is hourly and full-time.A minimum of 37.5 hours is required to maintain eligibility for full-time status. Generally this position will require hours per week. The expectation on Saturday shifts is 2-3 per month.
