- To review many of the benefits West Marine offers its Crew Members, please visit our benefits page at
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Hub Manager
3 weeks ago
West Marine Hyannis, MA, United StatesUnder limited supervision, achieves the sales goal of the business unit through planning, coordinating and managing all operations of the store. These operations include: ensuring an excellent sales and customer service experience with customers, meeting and exceeding the stores ...
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Hub Manager
2 weeks ago
West Marine Hyannis, United StatesJob Summary: · Under limited supervision, achieves the sales goal of the business unit through planning, coordinating and managing all operations of the store. These operations include: ensuring an excellent sales and customer service experience with customers, meeting and excee ...
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Hub Manager
3 weeks ago
West Marine Hyannis, MA, United StatesJob Summary: Under limited supervision, achieves the sales goal of the business unit through planning, coordinating and managing all operations of the store. These operations include: ensuring an excellent sales and customer service experience with customers, meeting and exceedi ...
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Hub Manager
3 weeks ago
West Marine Barnstable, United StatesJob Summary: · Under limited supervision, achieves the sales goal of the business unit through planning, coordinating and managing all operations of the store. These operations include: ensuring an excellent sales and customer service experience with customers, meeting and excee ...
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Line Cook/Sous
4 weeks ago
Hyannis Yacht Club Barnstable, United States Full timeMain Responsibilities of a Cook: · ● Preparing workstations, cooking ingredients, and kitchen equipment for cooking. · ● Cooking and arranging food. · Cook Job Description: · We are looking for an experienced cook to fill a vacant spot in our kitchen staff and contribute to t ...
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Staff Auditor
1 week ago
Town of Barnstable Hyannis, United StatesJob Description · Job Description · Job Description: · Position requires administrative, technical and research skills in support of finance and payroll operations. The Staff Auditor will be part of a financial support team whose main responsibility is internal auditing of data ...
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School Facilities Director
1 week ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionTo apply for this position, please visit the Barnstable Public Schools webpage/employment. · Barnstable Public Schools (enrollment 4837) is seeking qualified applicants for the position of School Facilities Director. This position is responsible f ...
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ASSISTANT TOWN ENGINEER, DPW Administration
3 weeks ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionJob Description: · Provides professional, administrative, technical, and supervisory work in planning, managing, developing and coordinating the Town's horizontal (water, sewer, roads) and marine infrastructure; prepares and administers budgets; a ...
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Director of Assessing ZR
2 weeks ago
Town of Barnstable Hyannis, United StatesThe Town of Barnstable (population 49,000) is seeking qualified applicants for the position of Director of Assessing. This position is responsible for managing the operations of the Assessing Division and for directing municipal tax assessment activities. · Applicants must have t ...
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Lead Project Engineer, DPW ZR
3 weeks ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionJob Description: · Provides professional, highly technical work, in planning, developing, designing, budgeting, managing, inspecting, and executing various projects within the DPW. Projects could involve any aspect of DPW functions, including hori ...
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Project Engineer I, DPW ZR
3 weeks ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionJob Description: · Provides professional, technical, research, sampling, data collection, basic labor, and administrative work on a variety of projects within the DPW. Projects could involve any aspect of DPW functions, including horizontal (water ...
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Staff Auditor
4 weeks ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionJob Description: · Position requires administrative, technical and research skills in support of finance and payroll operations. The Staff Auditor will be part of a financial support team whose main responsibility is internal auditing of data inpu ...
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Project Engineer II, DPW ZR
3 weeks ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionJob Description: · Provides professional, technical, research, sampling, data collection, and administrative work on a variety of projects within the DPW. Projects could involve any aspect of DPW functions, including horizontal (water, sewer, road ...
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School Facilities Director
3 days ago
Town of Barnstable Hyannis, United StatesJob Description · Job Description · To apply for this position, please visit the Barnstable Public Schools · webpage/employment. · Barnstable Public Schools (enrollment 4837) is seeking qualified applicants for the position of School Facilities Director. This position is respo ...
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Senior Project Engineer
3 weeks ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionJob Description: · Administrative, technical and supervisory work in the Engineering Division, providing a broad range of professional level engineering services; duties include planning, developing, contracting, managing, and inspecting varied ro ...
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School Facilities Director
1 day ago
Town of Barnstable Hyannis, United StatesJob Description · Job Description · To apply for this position, please visit the Barnstable Public Schools · webpage/employment. · Barnstable Public Schools (enrollment 4837) is seeking qualified applicants for the position of School Facilities Director. This position is resp ...
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HYCC Rink Operations Coordinator ZR
2 weeks ago
Town of Barnstable Hyannis, United StatesJob Description · Job DescriptionJob Description: · Administrative, skilled clerical, instructional and supervisory work related to the operations of all HYCC programs; all other related work as required. · Minimum Qualifications: · Bachelor's degree in recreation, sports managem ...
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Physical Therapist
1 day ago
trustaff Hyannis, United StatesAbout this job · As a Physical Therapist, you?ll work closely with patients to improve their movement and manage pain. PTs are a critical part of rehabilitation, treatment, and preventionfor patients with injuries or chronic issues. PT job duties include: assessing the patient?s ...
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HUB Assistant
4 weeks ago
West Marine Hyannis, MA, United StatesJob Summary: · Under general supervision, this position is responsible for assisting with all West Marine Pro Hub operations. The Hub Crew Members is responsible for understanding all operations of the Hub and being able to maintain Hub operations in the absences of the Hub manag ...
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HUB Assistant
3 weeks ago
West Marine Hyannis, United States Full timeJob Summary: · Under general supervision, this position is responsible for assisting with all West Marine Pro Hub operations. The Hub Crew Members is responsible for understanding all operations of the Hub and being able to maintain Hub operations in the absences of the Hub mana ...
Hub Manager - Hyannis, United States - West Marine
Description
Job Summary:
Under limited supervision, achieves the sales goal of the business unit through planning, coordinating and managing all operations of the store
These operations include:
ensuring an excellent sales and customer service experience with customers, meeting and exceeding the stores annual sales goal, accountability for the Profit and Loss statement, inventory shrinkage, coaching associates and high quality of work life results.
We are Boaters serving Boaters with a mission of More Water, Less Hassle Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water; you guide your team to ensure Customers leave with the right products to make that happen.
Each interaction with a West Marine Customer is an opportunity for you to exceed their expectations and ensure they remain a loyal Customer.
West Marine is a Drug Free Workplace and Equal Opportunity Employer.Supervisory Responsibilities:
Enjoy coaching, mentoring and growing your team for excellent store operations.
Ability to lead by example, greeting Customers and engaging them to ensure we fulfill their boating needs.
Agile leader who enjoys prioritizing and planning to drive results and meet business goals.
Ability to train Associates to handle a wide variety of transactions to help Customers seamlessly complete their purchases.
Duties/Responsibilities:
Work with PRO Market Team to grow and support customer base in service area
Drive sales through execution and timely delivery of product
Work with Store Manager to schedule staff to meet demand
Manage all orders in Order Entry System and prioritize as needed
Ensure the Hub and staff are representing the highest expression of our brand and the service we provide
Deliver excellent customer experience with every interaction
Schedule and execute picks to meet SLAs (service level agreements) for product fulfillment
Ensure seamless and efficient process for pick, pack, and shipping of product
Provide resolution for any issues or customer dissatisfaction
Manage all PRO orders processed through the store both pick-up and delivery
Insure Store Staff is educated and train to support PRO customer business
Create and coordinate any transfers or special purchases for non-stock product
Follow up on past due orders and incoming product transfers
Use best practices and procedures to ensure inventory accuracy
Provide all required paperwork for delivery of products to customer
Coordinate van deliveries to meet customer delivery expectations
Keep areas neat, clean and organized eliminating any bottlenecks or interruption to order flow
Ensure all needed tools and supplies are available for efficient processing of orders
Available to work a flexible schedule based on business needs, including nights, weekends and some holidays.
Perform other job-related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
High school diploma or equivalent.
At least two years related experience required.
Physical Requirements:
Must be able to lift up to 50 pounds at times.
Ability to be mobile on the sales floor for extended periods of time.
Brand:
West Marine
Address: 276 Falmouth Road Hyannis, MA
Property Description: 60- WMP Hub in STR 1269
Property Number: 00609
