- Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
- Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information.
- Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
- Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record.
- Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
- Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. 's policies and guidelines.
- Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
- Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
- Adheres to departmental and organizational policies and attends meetings/huddles as required.
- Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
- Other duties as assigned.
-
Guthrie Healthcare Sayre, United States Full timeThe Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Groups Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Patient, Specialist, Orthopedi ...
-
Guthrie Sayre, United States Full timeJob Description · Up to a $5,000.00 Sign on Bonus · Position Summary: · Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physica ...
-
Guthrie Healthcare Sayre, United States Full timeCaregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and ps Patient Care, Orthopedic, Car ...
-
Guthrie Health Sayre, PA , USA, United States Full timeUp to a $5,000.00 Sign on Bonus · Position Summary: · Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, s ...
-
Full Time
1 week ago
Lowe's Vestal, United States Full time**What You Will Do** · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: · - Being friendly and professional, welcoming customers to Lowe ...
-
Guthrie Sayre, United States Full timeJob Description · Position Summary: · The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Cen ...
-
Guthrie Health Sayre, PA , USA, United States Full timePosition Summary: · The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, ...
-
Cashier (Full-Time/Part-Time)
4 days ago
KWIK FILL Sayre, United StatesPay Rates: Minimum Pay: $11 per hour and Max Pay: $13 per hour. · ?Company Conformance Statements · In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct sup ...
-
Cashier (Full-Time/Part-Time)
2 days ago
Kwik Trip Sayre, United StatesKwik Trip - 200 N. Keystone Ave. [Retail Cashier / Team Member] As a Cashier at Kwik Trip, you'll: Learn and operate the cash register and additional required equipment with accuracy; Offer appropriate customer service, greet all customers with a smile and hello, and suggest merc ...
-
Cashier (Full-Time/Part-Time)
1 week ago
KWIK FILL Sayre, United StatesKwik Fill - 200 N. Keystone Ave. [Retail Cashier / Team Member] As a Cashier at Kwik Fill, you'll: Operate the cash register accurately, and account for all shift transactions accurately; Perform customer service/suggestive selling; Be responsible for the accurate operation of re ...
-
Guthrie Waverly, NY , USA, United States Full timePosition Summary: · The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork ...
-
Guthrie Waverly, United States Full timeJob Description · Position Summary: · The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Cen ...
-
Guthrie Sayre, United States Full timeJob Description · Position Summary: · Fulfills all requirements of Insurance Specialist I, as well as serving as a group leader by participating in staffing and employment issues. Serves as a resource specialist within the department. Trains Insurance Billing Specialists I and ...
-
Pharmacist - Pharmacy - Full Time
1 week ago
Guthrie Health Sayre, United States Full timeThis position is day shift, with rotating evenings and nights. · Position Summary: Staff pharmacists fill orders for parenteral and enteral medications, monitor patient drug therapies, and provide drug information. Staff pharmacists supervise and direct support personnel. In the ...
-
Pharmacist - Pharmacy - Full Time
1 week ago
Guthrie Health Sayre, United States Full timePosition Summary: · Staff pharmacists fill orders for parenteral and enteral medications, monitor patient drug therapies, and provide drug information. Staff pharmacists supervise and direct support personnel. In the absence of the pharmacy manager, a staff pharmacist may be requ ...
-
Fashion consultant in full-time or part-time
2 weeks ago
Crimson Technologies Johnson City, NY, United States Freelance**Job Description**: About us: GERRY WEBER International AG is one of the largest fashion and lifestyle companies in Europe with over 2,200 employees. The company sells high-quality and trend-oriented fashion worldwide in more than 60 countries. In addition to the GERRY WEBER bra ...
-
Optician - Ophthalmology - Full Time
1 week ago
Guthrie Health Waverly, United States Full timePosition Summary: Designs, manufactures, and dispenses Ophthalmic products. Works well with other team members, adheres to strict confidentiality and continually utilizes excellent customer service skills. Ensures smooth operations of optical. Assists in departmental operations b ...
-
Optician - Ophthalmology - Full Time
1 week ago
Guthrie Waverly, United States Full timePosition Summary: Designs, manufactures, and dispenses Ophthalmic products. Works well with other team members, adheres to strict confidentiality and continually utilizes excellent customer service skills. Ensures smooth operations of optical. Assists in departmental operations b ...
-
clinical assistant- urology- full time
1 day ago
Guthrie Health Sayre, PA , USA, United States Full timeThis position is eligible up to a $5,000 sign on bonus · Position Summary: · Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by p ...
-
Guthrie Sayre, United States Full timePosition Summary: · The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Cl ...
patient service specialist-orthopedics-full time - Sayre, PA , USA, United States - Guthrie
Description
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards.
This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred.
Essential Functions:
Other Duties:
In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania.
Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities.
Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs.
Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
