- Perform scheduling, pre‐registration, cancellation, and insurance and benefits verification and patient payment collection and all other centralized scheduling duties in compliance with customer service standards.
- Strong customer service skills to ensure quality phone calls with the patients.
- Execute front‐end centralized collection of all patient insurance benefits information to ensure accurate payment of services.
- Develop strong working relationships with physician offices, non‐centralized scheduling and registration areas, ancillary coding, and other areas as needed to ensure appropriate and effective communication and coordination of service delivery.
- Adhere to all relevant policies and procedure as outlined by direct report.
- Meet productivity, quality requirements and service goals as outlined in the performance expectations.
- Function as a team member to assist other centralized schedulers with tasks as needed including assisting in training of all employees as assigned.
- Communicate to direct report all centralized scheduling obstacles, concerns and system deficiencies impacting the team and provide support in dealing with complex issues.
- Complete special projects or work queues as assigned.
- Operate and utilize the Epic System while staying current and learning new skills as needed to perform all aspects of the position.
- Assist and participate in departmental meetings when needed.
- Support the Guthrie Clinic's system‐wide vision and goals of central scheduling.
- It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.
-
Guthrie Health Sayre, United States Full timePosition Summary: · The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Cli ...
-
Full Time
1 week ago
Lowe's Vestal, United States Full time**What You Will Do** · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: · - Being friendly and professional, welcoming customers to Lowe ...
-
Cashier (Full-Time/Part-Time)
4 days ago
KWIK FILL Sayre, United StatesPay Rates: Minimum Pay: $11 per hour and Max Pay: $13 per hour. · ?Company Conformance Statements · In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct sup ...
-
Cashier (Full-Time/Part-Time)
2 days ago
Kwik Trip Sayre, United StatesKwik Trip - 200 N. Keystone Ave. [Retail Cashier / Team Member] As a Cashier at Kwik Trip, you'll: Learn and operate the cash register and additional required equipment with accuracy; Offer appropriate customer service, greet all customers with a smile and hello, and suggest merc ...
-
Cashier (Full-Time/Part-Time)
1 week ago
KWIK FILL Sayre, United StatesKwik Fill - 200 N. Keystone Ave. [Retail Cashier / Team Member] As a Cashier at Kwik Fill, you'll: Operate the cash register accurately, and account for all shift transactions accurately; Perform customer service/suggestive selling; Be responsible for the accurate operation of re ...
-
Pharmacist - Pharmacy - Full Time
1 week ago
Guthrie Health Sayre, United States Full timeThis position is day shift, with rotating evenings and nights. · Position Summary: Staff pharmacists fill orders for parenteral and enteral medications, monitor patient drug therapies, and provide drug information. Staff pharmacists supervise and direct support personnel. In the ...
-
Pharmacist - Pharmacy - Full Time
1 week ago
Guthrie Health Sayre, United States Full timePosition Summary: · Staff pharmacists fill orders for parenteral and enteral medications, monitor patient drug therapies, and provide drug information. Staff pharmacists supervise and direct support personnel. In the absence of the pharmacy manager, a staff pharmacist may be requ ...
-
Fashion consultant in full-time or part-time
2 weeks ago
Crimson Technologies Johnson City, NY, United States Freelance**Job Description**: About us: GERRY WEBER International AG is one of the largest fashion and lifestyle companies in Europe with over 2,200 employees. The company sells high-quality and trend-oriented fashion worldwide in more than 60 countries. In addition to the GERRY WEBER bra ...
-
Optician - Ophthalmology - Full Time
1 week ago
Guthrie Health Waverly, United States Full timePosition Summary: Designs, manufactures, and dispenses Ophthalmic products. Works well with other team members, adheres to strict confidentiality and continually utilizes excellent customer service skills. Ensures smooth operations of optical. Assists in departmental operations b ...
-
Optician - Ophthalmology - Full Time
1 week ago
Guthrie Waverly, United States Full timePosition Summary: Designs, manufactures, and dispenses Ophthalmic products. Works well with other team members, adheres to strict confidentiality and continually utilizes excellent customer service skills. Ensures smooth operations of optical. Assists in departmental operations b ...
-
clinical assistant- urology- full time
1 day ago
Guthrie Health Sayre, PA , USA, United States Full timeThis position is eligible up to a $5,000 sign on bonus · Position Summary: · Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by p ...
-
Clerk II- Administration- Full Time
6 days ago
Guthrie Health Waverly, United States Full timePosition Summary: Responsible for, answering phones, gathering referral information, following acceptance by the Clinical manager, entering and scanning data into the computer system, and entering new patients to the schedule. Education, License & Cert: High School graduate or eq ...
-
Full Time Redemption Center Associate
3 days ago
Tomra Waverly, United States Full timeCompany Description · TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. · Jo ...
-
Clerk II- Administration- Full Time
1 week ago
Guthrie Waverly, United States Full timeJob Description · Position Summary: Responsible for, answering phones, gathering referral information, following acceptance by the Clinical manager, entering and scanning data into the computer system, and entering new patients to the schedule. Education, License & Cert: High Sch ...
-
Guthrie Health Sayre, United States Full timePosition Summary: · Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients. · Educat ...
-
Clerk II- Administration- Full Time
5 days ago
Guthrie Waverly, United States Full timePosition Summary: Responsible for, answering phones, gathering referral information, following acceptance by the Clinical manager, entering and scanning data into the computer system, and entering new patients to the schedule. Education, License & Cert: High School graduate or eq ...
-
Guthrie Sayre, PA , USA, United States Full timePosition Summary: · The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork ...
-
patient care partner-oncology-full time
1 week ago
Guthrie Sayre, PA, United States Full timeUp to a $5,000.00 Sign on Bonus · Position Summary: · Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, s ...
-
Guthrie Healthcare Sayre, United States Full timeThe Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Groups Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Patient, Specialist, Orthopedi ...
-
Controller (male/female/diverse) full-time
2 weeks ago
Redwood Ventures Endwell, NY, United States Freelance**Controller (m/f/d) Full-time**: · Löwenstein Medical SE & Co. KG · Bad Ems, Germany · Experience · Finance, Controlling · **Why Löwenstein Medical?**: · **Paving new paths.** But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and ...
Centralized Scheduler-Central Scheduling-Full Time - Sayre, United States - Guthrie
Description
Position Summary:
The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being.
The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Clinical Excellence and Compassion; Every Patient.
Every time.As a first point of contact for most patients, the Centralized Scheduler provides direct, daily operational support in a manner consistent with The Guthrie Clinic's Service Excellence Standards.
The Centralized Scheduler will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties.This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Performing all centralized scheduling services and procedures (as assigned), including scheduling, pre‐registration, cancellation and insurance and benefits verification.Maintaining and applying detailed knowledge of Patient Access workflows and the centralized scheduling and registration system in order to address patient inquiries about scheduling, pre‐registration, cancellation, insurance and benefits verification/billing/payments, and any self‐pay/personal financial liabilities.
Education, License & Cert:
High school graduate or GED required.
Experience:
Prior healthcare customer service, scheduling, insurance billing and payment knowledge. Two years previous healthcare experience. Previous experience using or implementing Epic. Ability to use Windows programs such as MS Word and other software packages with knowledge of medical terminology. Excellent written, verbal communication and interpersonal skills. Strong typing skills and proper phone etiquette. Ability to make independent judgment decisions about the data being gathered
Essential Functions:
Other Duties:
In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania.
Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities.
Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs.
Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
