- Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
- Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information.
- Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
- Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record.
- Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre-certifications and referrals.
- Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. 's policies and guidelines.
- Responsible for daily cash-out and balancing in accordance with the Patient Cash Control Policy.
- Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
- Adheres to departmental and organizational policies and attends meetings/huddles as required.
- Requires the ability to prioritize daily tasks simultaneously in a fast-paced, ever changing work environment within a strong team structure.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
- Other duties as assigned.
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Guthrie Sayre, United States Full timeJob Description · Position Summary: · The Cancer Coder Abstractor will obtain cancer information through reporting and chart review. Identify people that have been diagnosed with cancer and determine whether such information is reportable by law. Data is collected in several are ...
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Guthrie Healthcare Sayre, United States Full timeThe Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Groups Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Patient, Specialist, Treatment ...
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Crimson Technologies Johnson City, NY, United States Freelance**Job Description**: About us: GERRY WEBER International AG is one of the largest fashion and lifestyle companies in Europe with over 2,200 employees. The company sells high-quality and trend-oriented fashion worldwide in more than 60 countries. In addition to the GERRY WEBER bra ...
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Guthrie Health Sayre, PA , USA, United States Full timeThis position is eligible up to a $5,000 sign on bonus · Position Summary: · Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by p ...
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Patient Service Specialist- Internal Medicine- Full Time - Sayre, United States - Guthrie
Description
Job Description
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards.
This position requires the ability to be self-motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast-paced environment with a minimum of 1 year experience in a customer service related field preferred.
Essential Functions:
Other Duties:
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care.
In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania.
Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities.
Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs.
Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.