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    Medical Receptionist - New York, United States - Gotham Footcare

    Gotham Footcare
    Gotham Footcare New York, United States

    1 week ago

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    Description

    About the Job and the Company

    Join our team at Gotham Footcare, a top podiatry practice in Manhattan, dedicated to ensuring top-notch foot and ankle care. Our skilled podiatrists and medical professionals work together to offer personalized treatment in a friendly and professional setting.

    Job Summary

    We are looking for a friendly and well-organized Medical Receptionist to be the face of Gotham Footcare. As the first point of contact for our patients, you'll welcome them warmly and ensure their visit is smooth and pleasant. Your responsibilities include managing the front desk, scheduling appointments, and providing excellent customer service.

    Key Responsibilities

    • Patient Interaction:
      • Greet patients warmly and check them in.
      • Answer phone calls and schedule appointments efficiently.
      • Handle patient check-out processes and payments.
    • Administrative Duties:
      • Maintain accurate patient records and handle insurance information.
      • Process medical billing and ensure compliance with regulations.
      • Assist with filing and other administrative tasks.
    • Office Coordination:
      • Keep the reception area organized and well-stocked.
      • Work with medical staff to ensure smooth patient flow.
      • Manage office supplies and inventory.
    • Customer Service:
      • Address patient concerns with empathy and professionalism.
      • Provide information on services, policies, and procedures.
      • Create a positive environment for patients and colleagues.

    Qualifications

    • Education and Experience:
      • High school diploma required; Associate's degree preferred.
      • Previous experience in a medical receptionist role is desirable.
    • Skills and Abilities:
      • Strong communication and interpersonal skills.
      • Proficiency in EMR systems and office software.
      • Excellent organizational and multitasking abilities.
      • Knowledge of medical terminology and HIPAA regulations.
      • Professional demeanor and appearance.
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