- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
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Customer Support
6 days ago
Automation Anywhere San Jose, United StatesOur award-winning products are backed by a worldwide team of highly trained and experienced technical support engineers to meet the needs of the modern enterprise, no matter where your applications are deployed. · Our mission is to deliver timely, expert service and assistance t ...
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Customer Support
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BruntWork Pty Ltd Santa Clara, United StatesSanta Clara, CA, United States **Customer Support** · ** Job Description:** · **Job Highlights** · **- Freelance, Full Time, Permanent Work from Home** · **?- Monday to Friday, 7am to 4pm Pacific Standard Time** · **** · **Job Responsibilities** · **?- Handle emails** · * ...
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GSPO Customer Support Manager
6 days ago
Intel San Jose, United StatesJob ID: JR Job Category: Materials Primary Location: San Jose, H CR Other Locations: Job Type: Experienced Hire **GSPO Customer Support Manager** · **Job Description** · At Intel, we create world-changing technology that enriches the lives of every person on earth. Today we inv ...
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Customer Support Associate
2 weeks ago
At Home Stores LLC San Jose, United States$ /hour · The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. · Key Roles and Responsibilities · Pro ...
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Roku San Jose, United States**Senior Product Manager, Customer Support Technology** · Product Management · | San Jose, California · | Requisition ID: 5888 · ****Roku is changing how the world watches TV**** · Roku is the #1 TV streaming platform in the U.S., and weve set our sights on powering every tele ...
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Roku San Jose, United States**Senior Product Manager, Customer Support Technology** · Product Management | San Jose, California | Requisition ID: 5888 ****Roku is changing how the world watches TV**** · Roku is the #1 TV streaming platform in the U.S., and weve set our sights on powering every television ...
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Customer Support Specialist
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Nidek Inc San Jose, United States**GENERAL ** · We are looking for a skilled Customer Support Specialist to join our customer service team. As a Customer Support Specialist, your expertise in customer service and order processing will be instrumental in delivering exceptional service and driving customer satisfa ...
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Palo Alto Networks Santa Clara, United States Full timeCompany Description · * Candidates MUST live in the Bay Area · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and m ...
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Palo Alto Networks Santa Clara, United StatesPalo Alto Networksis the fastest-growing security company in history.We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you ...
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Customer Support Incident Response Specialist
3 weeks ago
Palo Alto Networks Santa Clara, United StatesPalo Alto Networksis the fastest-growing security company in history.We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you ...
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Customer Support Incident Response Specialist
3 weeks ago
Palo Alto Networks Santa Clara, United StatesPalo Alto Networksis the fastest-growing security company in history.We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you ...
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Product Manager, Customer Support Experience
2 weeks ago
myGwork - LGBTQ+ professionals & allies Santa Clara, United StatesThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. · The MOS on Fusion Service stands as the most substantial evolution in working methodologies and technological advancements within Oracle Support. As the principal le ...
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Technical Customer Support Engineer
3 weeks ago
VECTRA San Jose, United StatesVectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. · The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intel ...
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Customer Support Specialist AMER
2 weeks ago
CloudPay San Jose, United StatesJan 24, 2022 9:00:32 AM · **Customer Support Specialist AMER | San Jose, CR** · CloudPay is looking for a reliable Tier 1 Support Specialist to provide customer support to the Americas internal Payroll & Implementation teams, along with our global Client base. The primary focus ...
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Technical Customer Support Engineer
2 weeks ago
VECTRA San Jose, United StatesVectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. · The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intel ...
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Customer Support Specialist AMER
3 weeks ago
CloudPay San Jose, United StatesJan 24, 2022 9:00:32 AM **Customer Support Specialist AMER | San Jose, CR** · CloudPay is looking for a reliable Tier 1 Support Specialist to provide customer support to the Americas internal Payroll & Implementation teams, along with our global Client base. The primary focus wi ...
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Customer Engineering Support Manager
3 weeks ago
American Sunrex Corporation San Jose, United StatesJob Location: Position within San Jose-Sunnyvale-Santa Clara, CA MSA; work from home Job Duties: · - Meet with customers to design and develop keyboard specifications; · - Provide all aspects of technical and customized solutions to customers in order to integrate Sunrex's soluti ...
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Palo Alto Networks Santa Clara, United States· Candidates · MUST · live in the Bay Area · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure tha ...
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Palo Alto Networks Santa Clara, United StatesCompany Description · * Candidates MUST live in the Bay Area · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and mor ...
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Palo Alto Networks Santa Clara, United StatesJob Description · Job DescriptionCompany Description · *Candidates MUST live in the Bay Area · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world ...
Lead Coordinator Technical Customer Support - San Jose, United States - Aston Carter
Description
:POSITION:
ASSOCIATE CRM ANALYST Associate CRM Analysts are required to have basic knowledge in commercial business functions, especially in sales and customer service.
They will support the systems the Endoscopy Commercial Systems team manages. Associate CRM Analysts will work directly with end users to train and resolve issues. They will partner with CRM Analysts on the team to process system administration tasks and ensure data integrity.RESPONSIBILITIES - Provide tier 1 user support - Manage Support Case queue - Assist in testing and creating test cases - Assist in preparing files for data loads - Assist in user setups - Facilitate communication with cross-functional teams - Ensure quality of business administration tasks - Partner with CRM Analysts on tier 2 user support, and triaging escalations PHYSICAL REQUIREMENTS - Good level of energy - Ability to type and spend long hours in front of a computer and mobile app screens MENTAL REQUIREMENTS - Good written and oral communication skills - Good judgment with the ability to make timely and sound decisions - Effective interpersonal skills & ability to deal effectively with diverse individuals at all organizational levels - Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm - Ability to work independently and as a member of various teams and committees - Ability to focus while working remotely SKILLS/EXPERIENCE REQUIRED - Strong service mentality - Strong organizational and problem-solving skills - Experience in data entry and technical troubleshooting - Proficiency in Microsoft Excel, Word, and Outlook - Ability to manage priorities and workflow EDUCATION/TRAINING REQUIRED - B.A and B.S.
in business or related field of study with 1+ years of professional experience - Preferred - Experience working in - PreferredSkills:
crm software
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.
Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people.
DE&I are embedded into our culture through:
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Lead Coordinator Technical Customer Support professionals in San Jose
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Luis Hernandez
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Hyesu Jo
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